MEDICATION TECHNICIAN BUTNER, NC

ROCK HILL NEW HOPE TREATMENT CENTERS•Butner, NC

2d•Onsite

About The Position

The Medication Technician (Med Tech) provides medication administration support and direct care to adolescents receiving services in the PIVOT Program, a secure, high-acuity behavioral health program operated in collaboration with the North Carolina Division of Juvenile Justice and Delinquency Prevention. Working under the direction and delegation of licensed nursing staff, the Med Tech administers medications as authorized, documents medication-related activities, observes youth, and promptly reports medication concerns or changes in condition to the supervising nurse. The role supports youth’s physical health, safety, dignity, and recovery while promoting trauma-informed, least restrictive care. The Med Tech also provides direct support to youth within assigned responsibilities, helps maintain a safe, structured, therapeutic environment, and may observe youth on suicide precautions or other enhanced supervision protocols. The position collaborates with nursing, clinical, behavioral health, pharmacy, and DJJ staff and follows confidentiality, medication-management, infection-control, and safety requirements. Work takes place in a secure behavioral health environment serving emotionally distressed adolescents; the role may involve verbal aggression and behavioral crises.

Requirements

High school diploma or equivalent.
Meet medication-administration training, competency validation, and other qualification requirements established for the PIVOT practice setting and New Hope policy.
Current CPR/First Aid certification or ability to obtain it upon hire.
Ability to pass required background checks, drug screening, and state-mandated employment clearances.
Ability to successfully complete New Hope and DJJ required orientation and training.
Strong interpersonal and communication skills.
Ability to remain calm in high-stress situations.
Ability to work independently and as part of a multidisciplinary team.
Professional judgment, discretion, and ethical conduct.
Proficiency with electronic health records, MAR/eMAR systems, and standard office technology.
Ability to sit, stand, walk, bend, lift, and respond quickly during emergencies.

Nice To Haves

One year of experience in medication administration, behavioral health, residential treatment, juvenile justice, hospital, or crisis services.
Experience administering medications and working with adolescents with significant mental health or behavioral challenges.
Knowledge of medication safety, trauma-informed care, behavioral health, and crisis intervention.

Responsibilities

Administer medications to youth as ordered and authorized under agency policy, applicable requirements, validated competency, and delegation by licensed nursing staff.
Follow the medication administration process, including verification of the correct youth, medication, dose, route, and time, and completion of required documentation.
Accurately and promptly document medication administration in the MAR/eMAR and other required health records.
Maintain medication security and follow procedures for medication storage, access, inventory, controlled substances, and medication-room safety.
Immediately report medication errors, refusals, omissions, unavailable medications, suspected adverse reactions, and other medication-related concerns to the supervising nurse and follow reporting procedures.
Observe youth before, during, and after medication administration and promptly communicate changes in physical condition, mental status, behavior, or safety to licensed nursing staff.
Avoid performing duties that require licensed nursing judgment, including independently assessing medication effectiveness, diagnosing adverse reactions, deciding whether medication should be held or discontinued, or changing medication orders.
Assist nursing staff with medication reconciliation, medication counts, pharmacy deliveries, refill coordination, and medication records as assigned and within role expectations.
Support youth education and medication routines using developmentally appropriate, trauma-informed communication, and refer clinical medication questions to licensed nursing staff or the prescribing provider.
Provide direct care and support to youth within assigned responsibilities and help maintain a safe, structured, therapeutic environment.
Observe youth assigned to suicide precautions or other enhanced supervision protocols when assigned, document required observations, and immediately report safety concerns.
Use approved trauma-informed communication, therapeutic engagement, and de-escalation techniques during routine care and behavioral crises.
Maintain confidentiality in accordance with HIPAA, organizational policies, and applicable DJJ requirements.
Participate in treatment team communication and collaborate with nursing, clinical, behavioral health, pharmacy, and DJJ staff.
Work evenings, weekends, holidays, and emergency staffing assignments as needed.
Perform other duties consistent with the authorized Medication Technician role.