Medication Support Compliance Resident Manager

Dwell Recovery•New York, NY
•$65,000 - $75,000•Onsite

About The Position

Since 2020, dWELL has been an affirming recovery housing program on a mission to support young adults in their transition to independence through residences and a community-based approach that supports growth and healing. We provide a personalized, foundational, skills-based model that helps young adults pursue their individual life goals. We are seeking a detail-oriented, compassionate, and highly organized overnight Medication Support Compliance Resident Manager to join our Main House team. This overnight position will have a specialized focus on resident medication support, quality control, and audits as well as overnight residential support. dWELL Recovery is seeking a dedicated and compassionate Medication Support Compliance Resident Manager to work the following shift: Sunday through Thursday from 12:00 am - 8:00 am

Requirements

  • Bachelor’s degree in Nursing, Pharmacy, Health Sciences, Behavioral Health, or a related field preferred.
  • 2+ years of experience in medication management, behavioral health, residential services, healthcare, recovery services, or a related setting.
  • Experience with medication reconciliation, medication records, medication documentation, and/or medication management systems strongly preferred.
  • Experience using electronic medication management systems or electronic health records.
  • Strong attention to detail and ability to identify, document, reconcile, and escalate medication discrepancies or changes.
  • Strong organizational skills with the ability to manage medication records, documentation, inventory, and time-sensitive responsibilities accurately and consistently.
  • Ability to maintain confidentiality and handle sensitive resident, medical, and medication information appropriately.
  • Strong written and verbal communication skills, with the ability to communicate medication updates, discrepancies, and resident concerns clearly to House Managers and leadership.
  • Ability to work independently overnight while maintaining a high level of accountability, attention to detail, and sound judgment.
  • Relevant medication-management credential preferred (i.e. NYS RN license, Pharmacy Technician certification)
  • Must be able to pass a background check and meet all applicable employment requirements.
  • CPR/First Aid certification required or willingness to obtain upon hire.

Responsibilities

  • Provide overnight residential and medication support through maintaining accurate documentation, supporting resident needs and household routines, supervising overnight staff, and ensuring a safe and organized transition to the morning team.
  • Maintain and monitor accurate medication records, inventory, and related information in client management software to support consistency and continuity across shifts.
  • Document and identify discrepancies or missing information during medication support compliance for follow up by senior leadership.
  • Coordinate with House Managers, Resident Advisors, program staff, and leadership to communicate medication updates, documentation concerns, resident needs, emergencies, and important shift information.
  • Complete shift reports, incident documentation, and other required records, ensuring critical information is communicated to the incoming shift.
  • Provide overnight residential support by monitoring the home, completing routine rounds, responding to resident needs and emergencies, supporting residents in crisis, and escalating concerns to leadership as needed.
  • Supervise RAs during overnight shifts, delegate and monitor tasks, and provide guidance to ensure resident and household needs are addressed safely and consistently.
  • Support household routines and independent living skills as needed and ensure the residence is prepared for the morning team.
  • Participate in staff meetings and training and contribute to improvements in medication support, documentation, and residential workflows.

Benefits

  • Comprehensive medical, dental, vision
  • 401K with up to 3% company match, fully vested after 3 years
  • Flexible PTO
  • 12 weeks Paid Parental Leave following a full year of service
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