Medication Liaison - Columbus, MS

UnitedHealth Group • Columbus, MS

6d • $18 - $32 • Onsite

About The Position

Genoa Healthcare is a pharmacy care services company that is part of Optum and UnitedHealth Group’s family of businesses. We are part of a leading information and technology-enabled health services business dedicated to making the health system work better for everyone. The Pharmacy Technician – Clinic Pharmacy Liaison (Medication Access Coordinator) is an on-site, clinic-embedded role that supports coordination between Genoa pharmacy teams, partner clinic care teams, and patients to promote timely access to medications and an excellent patient experience. This position builds strong clinic relationships, connects patients to Genoa pharmacy services, supports prescription routing and prior authorization workflows, and completes proactive outreach to reduce delays in therapy and improve adherence. Working under the guidance of pharmacy leadership, the liaison helps ensure consistent workflows between clinic and pharmacy teams, identifies routine barriers to medication access, and supports process improvements within established procedures and regulatory requirements.

Requirements

• High School Diploma/GED
• Active Pharmacy Technician License in state of residence (or ability to obtain within 30 days of hire)
• 3+ years of pharmacy, healthcare, or related experience
• Ability to manage multiple tasks and follow processes
• Reliable transportation if travel is required
• Strong communication and organizational skills

Nice To Haves

• National Pharmacy Technician Certification (CPhT)
• Experience with prior authorizations and insurance processes
• Behavioral health or community care experience
• Familiarity with EHR or pharmacy systems
• Microsoft Office experience
• Patient engagement or enrollment experience

Responsibilities

• Serve as an on-site pharmacy resource within the partner clinic to support coordination
• Build relationships with clinic staff, providers, and pharmacy teams
• Support prescription routing and prior authorizations
• Monitor prescription status and resolve delays
• Recruit and enroll patients into Genoa services
• Conduct adherence outreach and manage refills
• Coordinate medication delivery as needed and where permitted by state regulations
• Maintain accurate documentation and insurance information
• Ensure compliance with HIPAA and regulations
• Identify workflow gaps and support process improvements

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED