Medication History Pharmacy Technician 7 x 7

Corewell Health•Grand Rapids, MI
•Onsite

About The Position

The Medication History Pharmacy Technician supports obtaining the best possible medication history for each patient admitted to the hospital, helping complete medication reconciliation. Technicians claim patients from a work list according to patient location and scheduled shift, interview patients or caregivers using a structured process, document medication information in the electronic medical record, and communicate discrepancies to providers or pharmacists for resolution. Under pharmacist direction, the technician assists with documenting and clarifying medication history lists; processes, enters, and interprets medication histories; communicates with providers, patients, and pharmacies to clarify information; and helps maintain patient profiles. The role includes reviewing profiles for allergies, duplicate medications, and last doses, checking profile accuracy, using medication automation systems, providing customer service to patients and caregivers, completing department projects, and collecting, collating, and presenting quality assurance data. This is an onsite position with six months of training at Butterworth Hospital in Grand Rapids, Michigan. After training, technicians may be eligible to pick up shifts from an open remote shift list if additional criteria are met; there are no scheduled remote shifts. The schedule is 8:00 p.m. to 6:30 a.m., Wednesday through Tuesday, seven days on and seven days off, with every other weekend worked.

Requirements

  • High school diploma or equivalent.
  • One year of relevant pharmacy experience.
  • Michigan Pharmacist Intern license or Michigan Pharmacy Technician license, required upon hire.
  • PTCB Certified Pharmacy Technician (CPhT) or NHA ExCPT certification, required within 90 days.
  • The ideal candidate will have a full Pharmacy Technician license and national certification, such as PTCB or ExCPT.

Nice To Haves

  • Associate's degree in healthcare or a related field.
  • Two years of retail pharmacy experience.

Responsibilities

  • Obtain medication histories from patients or caregivers using a structured interview and document them in the electronic medical record.
  • Communicate medication discrepancies to providers or pharmacists for resolution.
  • Provide technical assistance documenting and clarifying medication history lists under pharmacist direction.
  • Process, enter, and interpret physician- and nurse-obtained medication histories and complete history documentation in the computerized system.
  • Clarify medication information by communicating with providers, patients, and pharmacies.
  • Perform special projects for the department.
  • Work with multiple medication automation systems.
  • Provide professional customer service as a liaison between the pharmacy department and patients or caregivers.
  • Interact with prescribers as needed.
  • Process physician-, nurse-, and pharmacist-obtained patient histories, enter them into the computer system, and assist in maintaining patient profiles.
  • Review profiles for allergies, duplicate drugs, and last doses, and bring concerns to the pharmacist's attention.
  • Check and verify the accuracy of patient profiles.
  • Maintain a clean and organized work area.
  • Maintain requirements for CPhT certifications and complete assigned Corewell Health competencies by their due dates.
  • Collect, collate, and present quality assurance data.

Benefits

  • Comprehensive benefits package supporting financial, health, and work/life balance goals.
  • On-demand pay program powered by Payactiv.
  • Discounts directory with offers on restaurants, phone plans, spas, and other items.
  • Optional identity theft protection, home insurance, and auto insurance.
  • Traditional and Roth retirement options with service contribution and matching savings.
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