Medication Coordinator - Bloomfield, PA

AltruixPittsburgh, PA
Onsite

About The Position

We are seeking a Medication Coordinator to serve as the bridge between our partner clinic and Altruix Pharmacy. In this vital onsite role, you'll build relationships with clinic staff, assist individuals with their medications and insurance, and promote Altruix's pharmacy services. Your work will help ensure patients receive the support and medication management they need to thrive. This is a part-time, onsite position with the following schedule: Tuesday, 10:00 AM–3:00 PM; Wednesday, 10:00 AM–3:30 PM; Thursday, 11:00 AM–3:30 PM; and Friday, 10:00 AM–3:00 PM. Each morning, you'll report to the Crossroads Treatment Center of Bloomfield (4105-07 Penn Ave., First Floor Pittsburgh, Pennsylvania 15224) to support patients and clinic staff throughout the day. This role also offers a unique opportunity to grow your career in pharmacy. Employees hired as Medication Coordinators will be expected to obtain their Pennsylvania Pharmacy Technician Registration. Altruix will provide and pay for the required Pharmacy Technician training and registration process. Once registered, employees may have the opportunity to transition into a Pharmacy Technician role with expanded responsibilities and increased compensation. If you're passionate about helping others, enjoy building relationships, and are looking for a company that invests in your professional growth, we'd love to hear from you.

Requirements

  • Minimum of six (6) months of healthcare, behavioral health, customer service, or related experience.
  • Excellent communication and relationship-building skills.
  • Strong organizational skills and attention to detail.
  • Comfortable working with insurance information and healthcare documentation.
  • Willingness to obtain a Pennsylvania Pharmacy Technician Registration through Altruix's company-sponsored training program.
  • Reliable transportation and the ability to travel daily to the Crossroads Treatment Center of Bloomfield, PA using your personal vehicle.
  • Ability to work independently while providing exceptional customer service.

Nice To Haves

  • Experience working in behavioral health or mental health settings preferred.
  • Sales, outreach, or marketing experience strongly preferred.

Responsibilities

  • Serve as the onsite liaison between Crossroads Treatment Center and Altruix Pharmacy.
  • Build and maintain strong relationships with clinic staff and individuals receiving care.
  • Educate clinic staff and patients on Altruix's pharmacy services and support offerings.
  • Recruit and enroll patients into Altruix Pharmacy by collecting enrollment forms and insurance information.
  • Collect prescriptions and facilitate timely transmission to the pharmacy.
  • Ensure patient insurance information is current and accurately maintained.
  • Support patients with medication-related questions by coordinating communication with pharmacists.
  • Assist with prior authorizations, insurance issues, and patient assistance programs.
  • Monitor medication compliance through regular patient outreach (at least monthly).
  • Manage prescription refills by monitoring reports and coordinating with prescribers.
  • Assist with medication deliveries when permitted by state regulations.
  • Check medication storage areas and monitor medication expiration dates for both personal and house account medications.
  • Identify medication discrepancies, dose changes, or discontinued medications and communicate concerns appropriately.
  • Perform other duties as assigned.

Benefits

  • 401(k).
  • Company-paid Pharmacy Technician training and Pennsylvania Pharmacy Technician Registration.
  • Career advancement opportunities within a growing specialty pharmacy organization.
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