Remote Medicare Sales Representative (Temporary)

Gallagher•Atlanta, GA

4d•Remote

About The Position

This is a temporary position to support open enrollment and is anticipated to go through the end of the year. The role involves connecting with prospective and existing clients through phone, email, and digital channels, helping them understand their insurance options and guiding them through the enrollment process. The pay for the position is $30/hr, and it is a fully remote role. The hours will be an 8-hr shift between the hours of 8:30 am - 7:00 pm, Eastern Time.

Requirements

Active Health & Life Insurance License and AHIP Certification
2+ years of customer service and/or sales experience
Strong communication and relationship-building skills
Ability to multitask in a high-volume contact center environment
Strong computer and Microsoft Office skills
Excellent organization and attention to detail
Problem-solving mindset with the ability to work independently
Commitment to customer service excellence and integrity

Responsibilities

Responsible for the acquisition of new client sales, through the leads generated by potential client responses to promotional materials, web-based marketing, and telephonic campaigns
Handles customer service/sales inquiries via telephone (inbound and outbound), email, and digital channels
Maintains all departmental metrics such as: timely inquiry resolution, call quality/compliance, call documentation, etc.
Educates clients on available insurance products and services
Ensures clients are informed of relevant legislative and regulatory issues, and their associated impact
Facilitates the enrollment process for new individual sales and renewing customers
Provides guidance to potential clients on the utilization of MedicareBySavoy.com
Ensures applications are complete, filed timely, and meet all regulatory requirements
Represents the company in a professional and courteous manner at all times
Participates in ongoing sales training to enhance skills and to keep abreast of changes
Takes direction from Contact Center leadership team, and collaborates effectively with team members
Maintains all applicable certifications and licensing needed to participate in Commercial and Medicare sales
Other assignments or responsibilities as assigned