Medicare Data Entry Specialist

Insurance Administrative Solutions•Clearwater, FL

3d•Onsite

About The Position

Data enter the prescription drug information from applications submitted by agents for Medicare Supplement Insurance. Identify any problems with the prescription drug information section of the application and make outbound phone calls to obtain needed information required for processing.

Requirements

High school diploma or GED equivalent
Six months to one-year of related experience or minimum one-year experience in an advanced clerical position using independent judgement
Ability to read and interpret documents such as procedure manuals and written handouts.
Familiarity with Microsoft Office products
Excellent communication and documentation skills
Ability to multi-task, prioritize, and manage time effectively and efficiently
Reliable transportation and the ability to be punctual and dependable
Ability to work scheduled shifts, rotate schedules with other employees for proper department staffing needs and work overtime as needed.
Proven prescription drug knowledge
May have agent license but no active appointments

Nice To Haves

Insurance background preferred
Pharmacy background preferred

Responsibilities

Using a web-based program, data enter the prescription drug information into the database, ensuring that prescription drug name, date originally prescribed, dos age and frequency are captured correctly.
Recognize misspelled prescription drug names, recognize accurate dosages, and should have a use of general knowledge of what a prescription medication can be commonly used to treat.
Make outgoing calls to agents for information that is left blank or unclear in the prescription drug information section of the application.
Produce and send outbound electronic notices to agents related to delays, problems and/or missing information.
Assist with data entering applications using the main frame computer system.