Medicare Claims Processor

WVU Medicine•Home Work - Monroe County WV (Remote), WV

2d•Hybrid

About The Position

Come join our Peak Health team at WVU Medicine as a Medicare Insurance Claims Processer, contributing to the foundation for an innovative, new health plan. This position will report to the Medicare Claims Supervisor, playing a unique and important role in our mission to change healthcare for the better. Experience in the healthcare industry and critical thinking skills will help the organization build an effective and efficient claims team. The claims team reviews and oversees the adjudication of claims ranging from simple data entry to complex specialty claim research. The Medicare Claims team analyzes and processes insurance claims, checking for validity in accordance with all CMS guidelines. Ability to determine whether to return, deny, or pay claims while following organizational policies and procedures is a must. This job screens, reviews, evaluates online entry, error correction, and quality control for final adjudication of paper/electronic claims.

Requirements

Associate Degree in related healthcare field OR high school diploma or equivalent AND three (3) years of healthcare claims billing and processing experience
One (1) year of Medicare claims processing experience
One (1) year of experience working with CMS/professional and UB/institutional claims
One (1) year of customer service experience
Working knowledge of administrative and clerical procedures and systems such as word processing and managing files and records.
Ability to take direction and to navigate through multiple systems simultaneously.
Excellent written and oral communication, customer service, interpersonal skills, and telephone etiquette.
Ability to solve problems with predefined methods and guidelines to drive improved efficiencies and customer satisfaction.
Ability to use mathematics to adjudicate claims.
Requires the ability to understand medical insurance requirements for payment and basic knowledge of covered services.
Requires attention to detail, the ability to be organized, ability to work independently, ability to apply critical thinking, time management and to be able to perform multiple tasks simultaneously.
Maintain an open, a positive and a collaborative perspective with internal and external colleagues and leadership.
Working knowledge of Medicare medical insurance terminology, procedure, diagnosis codes and HIPPA requirements.

Nice To Haves

Bachelor’s degree in medical coding or related healthcare field, OR 4 (four) years of equivalent industry work experience
Three (3) years of Medicare claims processing experience
Three (3) plus years of medical or institutional claims processing and customer service experience
Experience in Medicare medical insurance and Medicare supplement preferred
Familiarity navigating the EPIC software programs
Knowledge and understanding of medical terminology, third party payors and insurance preferred.

Responsibilities

Ensure accuracy of data entered and record maintenance
Analyze claims to determine the extent of insurance carrier liability
Resolve claim edits, review history records, and determine benefit eligibility for service
Review payment levels to arrive at final payment determination
Interpret contract benefits and adjudicate claims in accordance with the specific Medicare claims processing guidelines
Meet all production and quality standards, maintaining Work queues according to department standards
Effectively communicate with internal and external colleagues
Elevate issues to next level of supervision, as appropriate
Attend all required training classes, demonstrating proficiency and the ability to learn
Read and interpret explanation of benefits (EOBs)
Provide mentorship to less experienced staff as deemed necessary and assigned by leadership
Other duties as deemed appropriate by the Claims Supervisor/Manager
Maintain strict confidentiality of patient/member as specified under PHI and HIPAA guidelines