Remote | Medicare Advantage Research Participant — Up to $115/hour

24-MagNew York, NY
$115 - $115Remote

About The Position

This is a specialized part-time consulting opportunity for current or former Devoted Health Medicare Advantage members aged 64+ who are interested in contributing their real-world healthcare experiences to a short research study. The study focuses on understanding Medicare Advantage member experiences across plan enrolment, benefits, member support, and everyday healthcare interactions. Selected participants will complete a brief online survey combining multiple-choice questions with short voice-recorded responses. The insights gathered will support research into improving how AI-powered healthcare tools understand and serve health plan members.

Requirements

  • Current or previous enrolment in a Devoted Health Medicare Advantage plan
  • Age 64 or older and Medicare eligibility
  • Current residence in the United States
  • Direct personal experience using Medicare Advantage benefits and member services
  • Comfort providing short voice-recorded responses
  • Ability to complete the survey independently
  • Access to a microphone and a quiet environment
  • Comfortable reading survey questions and providing clear written or spoken responses
  • First-hand experience with the relevant health plan is central to participation

Nice To Haves

  • Experience navigating Medicare Advantage enrolment or benefits
  • Familiarity with member support or customer-service interactions
  • Experience using plan-provided healthcare services or benefits
  • Ability to describe healthcare plan experiences clearly and concisely
  • Comfort participating in online research studies
  • Familiarity with completing voice-based surveys or recorded questionnaires

Responsibilities

  • Complete a structured online survey lasting approximately 20 minutes
  • Answer questions based on personal experience with a Devoted Health Medicare Advantage plan
  • Provide accurate and thoughtful responses about healthcare plan experiences
  • Complete the survey independently within the required timeframe
  • Share perspectives on health plan enrolment and onboarding
  • Provide feedback on plan benefits and day-to-day member experiences
  • Describe interactions with member support and healthcare services
  • Contribute practical insights based on current or previous plan membership
  • Complete approximately 10 short voice-recorded responses as part of the survey
  • Clearly describe relevant experiences and observations
  • Use a microphone in a quiet environment to ensure understandable recordings
  • Follow the study instructions for each recorded response
  • Complete both multiple-choice and voice-response portions of the study
  • Follow survey instructions carefully and provide complete responses
  • Submit all required materials within the specified timeline
  • Participate in verification of the completed submission where required

Benefits

  • Share real-world experience as a Medicare Advantage plan member
  • Contribute to research focused on improving healthcare and member experiences
  • Help inform the development of more useful healthcare AI tools
  • Participate through a short, fully remote online study
  • Complete the engagement on a flexible schedule
  • Weekly payments via Stripe or Wise where applicable
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