Medical Unit Receptionist-Med/Tele

UVA Health Northern Virginia & Culpeper • Culpeper, VA

8h • Onsite

About The Position

We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern VA & Culpeper, we believe in caring for the whole person by getting to know – and making connections with – our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience. As a UVA Health Northern VA & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people’s lives every day.

Requirements

• High School Diploma or GED required.
• Demonstrates proficiency in verbal and written communications.
• Ability to work in a stressful environment.
• Must be able to work as a “team player” with medical staff, nursing staff, visitors, patients, and other hospital employees.
• Computer literacy (spreadsheets, word process, packaged systems).
• Knowledge of operation of general office equipment.
• Interpersonal communications skills.
• Detailed oriented.
• Able to handle stressful situations.
• Maintain organization when dealing with multiple demands/assignments.
• Must be able to work independently.
• Has the ability to set priorities which will expedite essential patient care.

Nice To Haves

• 1 year of experience in healthcare preferred.
• Prior secretary experience preferred.
• Experience with answering multiple phone lines.
• Basic computer skills.
• Excellent customer service behaviors.

Responsibilities

• Performs clerical and receptionist roles to facilitate the efficient operation and maintenance of the patient care area under the supervision of the health care team members.
• Provides and documents under the direction and supervision of the Assistant Nurse Manager/Nurse Manager.
• Greets and assists visitors to the department.
• Answers all incoming telephone calls and provides accurate information as needed.
• Attends assigned meetings and contributes positively to serve as communication ambassadors for the organization.
• The incumbent may be asked to perform additional duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED