Medical Unit Receptionist
About The Position
Seeking a full-time Medical Unit Receptionist to support our Med/Surg Unit. This is primarily an evening shift position, 3p-11pm, five days/week, with some weekends and holidays required. UVA Community Health, part of the UVA Health academic health system, is ushering in a new era of healthcare focused on achieving good health and caring for the whole person. We build meaningful connections with patients in local settings, combining team talent with the breadth of UVA Health's capabilities and a dedication to community wellness to provide expert care close to home. As a member of the UVA Community Health team, individuals contribute to patient care decisions, support advanced medical technologies, and experience the satisfaction of making a difference in people's lives every day.
Requirements
- High School Diploma or GED required.
- Demonstrates proficiency in verbal and written communications.
- Ability to work in a stressful environment.
- Must be able to work as a “team player” with medical staff, nursing staff, visitors, patients, and other hospital employees.
- Computer literacy (spreadsheets, word process, packaged systems).
- Knowledge of operation of general office equipment.
- Interpersonal communications skills.
- Detailed oriented.
- Able to handle stressful situations.
- Maintain organization when dealing with multiple demands/assignments.
- Must be able to work independently.
- Has the ability to set priorities which will expedite essential patient care.
- Proficient communicative, auditory, and visual skills.
- Attention to detail and ability to write legibly.
- Ability to lift/push/pull 100 lbs. For any weight over 35 lbs., use Safe Handling Equipment.
Nice To Haves
- 1 year of experience in healthcare preferred.
- Prior secretary experience preferred.
- Experience with answering multiple phone lines.
- Basic computer skills.
- Excellent customer service behaviors.
Responsibilities
- Performs clerical and receptionist roles to facilitate the efficient operation and maintenance of the patient care area.
- Provides and documents under the direction and supervision of the Assistant Nurse Manager/Nurse Manager.
- Greets and assists visitors to the department.
- Answers all incoming telephone calls and provides accurate information as needed.
- Attends assigned meetings and contributes positively to serve as communication ambassadors for the organization.
Benefits
- Shift differentials
- Clinical ladders
- Other incentives that may be available for those in eligible positions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
