Medical Transportation Disptacher

TRICARE AT INSPIRA•Pleasantville, NJ

11d•Onsite

About The Position

TriCare Medical Transportation is seeking a dependable and motivated Dispatcher to support our MAV (Mobility Assistance Vehicle) and BLS (Basic Life Support) operations. TriCare Medical Transportation is South Jersey’s premier medical transportation company. We are a large-scale 24/7 operation with over 300 employees and 130 vehicles, providing service from our headquarters in Pleasantville, NJ and two satellite locations in Vineland and Cherry Hill. TriCare is a trusted provider of non-emergency medical transportation services, committed to helping individuals with mobility challenges get to and from medical appointments safely and on time. This role plays an important part in ensuring patients are transported safely and on time. The ideal candidate is organized, communicates well, and is comfortable working in a fast-paced, team-oriented environment.

Requirements

Ability to multitask and stay organized in a fast-paced setting
Strong communication and problem-solving skills
Comfortable making decisions and adapting to changing situations
Clean background check
Negative drug screening

Nice To Haves

Previous dispatch, logistics, or transportation experience preferred
Familiarity with CAD or dispatch systems is a plus
Knowledge of medical transport terminology (MAV, BLS, etc.) is helpful but not required

Responsibilities

Dispatch and coordinate MAV and BLS units for scheduled and on-demand transports
Monitor trips and adjust assignments as needed to maintain efficiency and on-time performance
Communicate with drivers, healthcare facilities, and internal teams
Accurately document trip updates and communications in CAD systems
Assist with resolving delays, scheduling conflicts, and operational issues
Support operations with professionalism and attention to detail