About The Position
Within the Core Laboratory, the Medical Technologist Technical Support provides technical support to the Lead Technologist, Technical Supervisors, Specialists, and other team members across laboratory areas. In accordance with professional standards, organizational policies, and a client service culture, the position helps maintain quality and safety in laboratory testing and operations. The role ensures instrument testing quality, documents and maintains results, coordinates external quality control programs, and performs routine and complex tests using automated instruments or manual techniques. It also demonstrates procedures and work techniques to staff.
Requirements
- Certification by the Canadian Society for Medical Laboratory Science.
- Three years of recent related laboratory experience, or an equivalent combination of education, training, or experience.
- Comprehensive knowledge of overall laboratory operations.
- Comprehensive knowledge of laboratory procedures and techniques, including quality control.
- Demonstrated ability to teach and demonstrate techniques.
- Demonstrated ability to work under pressure in a constantly changing environment.
- Demonstrated ability to coach and deal with others effectively in a supportive and positive manner.
- Demonstrated ability to organize and prioritize workload.
- Demonstrated verbal and written communication skills.
- Physical ability to perform the duties of the position.
- Skill in operating related equipment and applying techniques appropriate to the designated laboratory area.
- Broad knowledge of research processes and methodology.
- Basic knowledge of other health care disciplines and their role in client care using point-of-care instrumentation.
Responsibilities
- Ensure testing quality in assigned areas; help bench technologists identify instrument malfunctions and out-of-control results, take and document corrective action, and escalate unresolved problems.
- Run quality indicator reports regularly, access the LIS, distribute information to relevant team members, review indicators, and alert the Technical Supervisor or Lead Technologist to quality issues.
- Coordinate external quality control programs, including receiving and distributing control material, ensuring timely testing and reporting, and renewing subscriptions as needed.
- Assist with coordinating training initiatives, discussing requirements, scheduling training, and developing checklists.
- Demonstrate procedures and work techniques to staff and students, observe their work, provide feedback, and refer performance issues to the appropriate technical or operations personnel.
- Participate in testing the Laboratory Information System or other software using prepared scripts; assist with LIS training and respond to user needs.
- Assist with orientation of new staff and students by creating checklists, scheduling sessions, ensuring attendance, and compiling and distributing information packages.
- Assist in evaluating and implementing new equipment and procedures by selecting specimens, conducting testing, and performing statistical analysis for review.
- Identify policies and procedures requiring annual revision, amend manuals as needed, and coordinate review and sign-off by the appropriate Medical Director or delegate.
- Assist with day-to-day operations, including assigning staff to respond to workload changes, maintaining adequate supply inventory, and supporting bench technologists.
- Assist with research studies by reviewing applications, determining testing requirements and timelines, and discussing feasibility and resource needs with laboratory personnel.
- Maintain competence on appropriate benches by performing routine and complex tests, validating results, entering patient results into a computerized system, and referring questionable results to a supervisor.
- Maintain a clean and safe work area by cleaning laboratory equipment, work surfaces, and benches and storing items appropriately.
- Perform other related duties as required.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
