Medical Support Staff Float (55070)

HEALTH SOLUTIONSPueblo, CO
$17 - $17Hybrid

About The Position

Health Solutions is a premier wellness center focused on whole-person care. With over 400 employees in Southern Colorado, you would be joining a mighty team of support and administrative staff, case managers, clinicians, physicians, nurses, and others in our efforts to improve the health and well-being of our community. We’re hiring full-time Medical Support Staff Float to work at our various Health Solutions Offices. As a member of the Medical Support Staff Float, you would be working in a fast-paced medical, behavioral healthcare, and addiction recovery practice. Creating and sustaining positive, compassionate interactions with clients and co-workers, and providing high quality service will be central to the work you do. Your attention to detail and problem-solving skills will be important to your responsibilities.

Requirements

  • A high school/general equivalency diploma
  • One year of secretarial experience
  • Basic computer and keyboarding skills
  • Knowledge of appropriate boundaries and flexibility
  • Excellent interpersonal relationship skills
  • Current Colorado Driver License and access to transportation during work hours

Nice To Haves

  • Medical support experience
  • Ability to speak Spanish

Responsibilities

  • Provides exemplary internal and external customer service on phone or in person.
  • Work hours between 6am and 8pm, and work at locations throughout Pueblo, Huerfano, and Las Animas Counties
  • Covers front desk reception as needed.
  • Operates switchboard/reception phone.
  • Actively engages with individuals who might be experiencing behavioral health or medical crises
  • Scans and uploads records to the electronic health record.
  • Verifies client payer eligibility.
  • Schedules client appointments as requested.
  • Processes Release of Information requests.
  • Balances cash drawer/box.
  • Maintains client electronic health records as needed.
  • Completes client phone enrollments.
  • Completes other department task requests as needed.
  • Performs other duties as assigned by supervisor or director.

Benefits

  • Competitive pay
  • Generous benefits package
  • paid holidays
  • generous PTO
  • Subsidized YMCA membership
  • tuition reimbursement
  • FSA
  • Insurance: Medical, Dental, and Vision, with low deductibles.
  • Wellness benefits program available.
  • EAP, Teladoc, LifeLock, Direct Path, Life and AD&D
  • Retirement 403(b) with employer match up to 6%
  • Additional Insurance: FSA, Voluntary Life, Allstate Voluntary benefits
  • School age childcare
  • Employee recognition and celebrations
  • Warm and friendly work environment in which staff respect and learn from one another
  • Opportunities to serve our neighbors in Pueblo, Huerfano, and Las Animas Counties.
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