Medical Support Assistant

Department of Veterans Affairs • Miami, FL

26d • Onsite

About The Position

The Medical Support Assistant (MSA) plays a critical role in coordination patient care across various healthcare services, ensuring seamless scheduling and support within the VA System. This position requires strong attention to detail, the ability to manage multiple task efficiently, and a commitment to providing excellent patient service. Medical Support Assistant Duties consist of but are not limited to the following:

Responsibilities

• Performs data entry, updates and verifies demographic information, no-show information.
• Schedules appointments and collects insurance information.
• Initiates and carries out a variety of administrative duties in support of patient care.
• Responsible for checking patients in upon arrival.
• Coordinates with team members to assure that patients are seen at their scheduled time within the clinic setting.
• Processes new enrollees and transfer patients by using Register Once, when needed.
• Contacts the travel office to arrange necessary transportation following established guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administration of Human Resource Programs
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees