Medical Support Assistant

Emerging Tech, LLC-posted 1 day ago
Full-time • Entry Level
Austin, TX
11-50 employees
Resume
Match Score
Upload and Match ResumeTrack Jobs with Teal

Medical Support Assistant (MSA) – Central Texas Emerging Tech is seeking Medical Support Assistants (MSAs) to support the Central Texas VA Health Care System. This is an excellent opportunity to serve Veterans while working in a professional and supportive healthcare environment. The ideal candidate is a good listener, organized, adaptable, outgoing, and an excellent problem solver. This vital role greets our patients, displays professionalism, and maintains confidentiality at all times.

  • Work closely with the Lead MSA, MSA Supervisor, and Administrative Officers to assure quality control, coordinate activities, and ensure all VA scheduling policies, procedures, and metrics are achieved.
  • Collaborate with Lead Scheduler and scheduling/reception team to ensure all schedulers and receptionists are competent and represent the VA positively.
  • Communicate with internal medical providers regarding rules and regulations for VA Community Care and advise on appropriate processes.
  • Schedule, track, and coordinate patient appointments and referrals following VA guidelines.
  • Update patient demographics and process health/administrative information in VA systems such as CPRS, VistA, HSRM, PPMS, CTM, and others.
  • Daily use of Microsoft Office products, including Excel, Word, Outlook, and Teams.
  • Respond to patient and provider inquiries courteously and professionally.
  • Perform other administrative duties as assigned to support care coordination and consult processing.
  • High School diploma or GED equivalent.
  • Minimum 6 months customer service experience.
  • Knowledge of basic medical terminology.
  • Oral and written proficiency in English.
  • Type at least 50 WPM.
  • Strong communication skills and the ability to work well in a fast-paced, team-oriented environment.
  • Must live within 50 miles of Central Texas VA facilities.
  • Previous clinical experience is preferred.
  • competitive pay
  • a comprehensive benefits package
  • the chance to work with a supportive and collaborative team
  • stability of working with a trusted staffing partner
Track Jobs with Teal

Job Search Resources

•
Resume Builder
•
Medical Support Assistant Resume Examples
•
Medical Support Assistant Cover Letter Examples

Tools

Career Hubs

Guides

Company

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service