Medical Supply Coordinator

Graham Healthcare Group • Troy, MI

1d • Onsite

About The Position

This role is responsible for enabling the fulfillment of medical supply-related activities that support patient care delivery in the home. The Medical Supply Specialist addresses clinical needs to promote order fullfillment process, from request to placing the order to the supplier for delivery. The Specialst works in a highly collaborative exchange with field staff, supplier, wound care leads, and other team members to ensure the service level agreements and provider and clinician expectations are met. The job of the Specialist is also physically taxing, and cannot be done remotely due to the nature of the work.

Requirements

• Can identify, sort, and count accurately (Required)
• Understands medical terminology and products (Required)
• Pays attention to detail (Required)
• Business-level communication skills (oral and written) (Required)
• High school diploma or GED required
• 1+ years related experience required

Nice To Haves

• Demonstrates knowledge of inventory, receiving, replenishment, and par level concepts (Preferred)
• Strong customer-oriented focus (Preferred)
• Self-directed and proactive, with the ability to take initiative and drive work forward with minimal oversight
• Strong organizational skills and a structured approach to planning and execution
• Ability to influence without direct authority and build effective working relationships across teams
• Comfortable working in a dynamic environment with evolving priorities
• 6 months of Home Health, Medical Supply Warehouse, or Clinical setting experience preferred

Responsibilities

• Manage the supplies workflow for field clinicians when an item is not available in the EMR formulary and when clinicians are restoring supplies to their bags through the patients’ charts
• Address and fulfill order requisitions from the Employee storefront for bag or trunk replenishment
• Address trunk restock orders on vendor website
• Clean and restock old/returned field staff equipment using approved standard procedures
• Manage and track stock inventory used and distributed for field staff and patient care
• Procure special medical supplies using other vendors when approved by the Wound and Supply Program Director
• Coordinate escalations of advanced wound care supply substitutions with the Wound Leads when the supply vendor is on back order or unable to fulfill the order request
• Fulfill order requests placed by regional offices to stock supply closets using the standard par levels and approved list of supplies
• Respond to clinician and supervisor inquiries via phone and email regarding supply orders, including order status, substitutions, and delivery issues

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED