About The Position

The Medical Staff Associate screens and assesses plasma donors, determines donor eligibility, provides donor counseling, and responds to adverse events and medical emergencies. The role requires following applicable procedures, regulations, and company policies, while maintaining professional communication with donors, colleagues, vendors, and management.

Requirements

  • Ability to comply with applicable state and federal regulations, standard operating procedures, OSHA, CLIA, cGMP, and company procedures.
  • Ability to maintain professional interactions with donors, fellow employees, and vendors.
  • Ability to accept performance feedback professionally.
  • Regular attendance and punctuality for scheduled shifts and mandatory meetings.

Responsibilities

  • Greet and register new plasma donors in the donor management computer system.
  • Conduct screening procedures, including taking blood pressure, pulse, temperature, and weight, and performing arm checks.
  • Perform finger sticks and use screening equipment to test donors for hematocrit and total protein; monitor the electronic donor questionnaire system.
  • Assess donor eligibility through medical history interviews and physical examinations; educate donors about testing, HIV/AIDS, donation risks, informed consent, and confidential self-exclusion; review Serological Protein Electrophoresis (SPE) testing as necessary.
  • Counsel donors regarding unacceptable test results.
  • Initiate and assist with donor investigations regarding Post Donation Information.
  • Evaluate and attend to donor adverse events during the donation process.
  • Follow standard operating procedures for medical emergencies, including communicating with the Center Medical Director and arranging donor transport to emergency medical care facilities; seek direction from the Center Medical Director and Center Management as necessary.
  • Learn and maintain familiarity and compliance with applicable state and federal regulations, the Standard Operating Procedure Manual, OSHA, CLIA, cGMP, and internal company procedures.
  • Maintain knowledge of applicable company and departmental policies and procedures, and learn and follow policies or procedures introduced in the future.
  • Maintain open communication with management.
  • Maintain a positive and professional demeanor when interacting with donors, fellow employees, and vendors.
  • Accept performance feedback professionally.
  • Attend scheduled shifts and mandatory meetings regularly and arrive on time.
  • Perform other duties as assigned.
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