Medical Social Worker - Central Health

Central Health•Austin, TX

1d•Hybrid

About The Position

In collaboration with patients, families, caregivers and staff across all discipline and departments. The Medical Social Worker is responsible for providing psychosocial assistance while dealing with terminal, acute and chronic illnesses. Provides support and guidance to the Central Health Medical Management staff and is expected to maintain strong working relationships with members, providers and other staff members.This position is considered Hybrid, which means that individuals in this position may work both at an approved Offsite location and Onsite at a primary location or multiple locations based on Business Needs.

Requirements

Bachelor’s Degree of Social Work from an accredited school of Social Work
A minimum of three years of experience in medical social work with vulnerable populations is required
Licensed Bachelor Social Worker (LBSW) Or Licenses Master Social Worker (LMSW) Or Licensed Clinical Social Worker (LCSW)

Nice To Haves

Previous experience in a managed care environment preferred
Bilingual skills (English and Spanish) highly desirable

Responsibilities

Supports the Central Health Medical Management department with case management function with strong emphasis on psychosocial, behavioral health and substance abuse service coordination.
Develops professional relationships with, and knowledge of aftercare resources, including their scope and referral process requirements to improve Member safety in the community (i.e., State and regional forms of assistance, housing, and entitlements, etc.).
Conducts Psychosocial Assessments comprising of current information (dynamics, ability to cope with hospitalization, loss of functional levels, life changes dictated by illness, supports, and financial resources, etc.) in order to share with other multi-disciplinary members, identify barriers to successful health maintenance for Members, identify risk of onset or prior existence of psychiatric diagnosis, or substance abuse, and make appropriate recommendations/referrals to community resources.
Prevents communication break-downs between members, families and providers, balancing advocacy and staff member role requirements.
Identifies probability of child, adult/elder abuse/neglect/exploitation or domestic violence, and report to designated agencies (CPS, APS), and law enforcement.
Provides support as a resource to members/families confronting simultaneously illness and/or psychosocial issues.
Identifies root-causes of frequent medical and/or behavioral health re-admissions and addresses them within the scope of Social Work (i.e., culturally-based perceptions of illness and health, ill-understood nature of life-changes secondary to disease, lack of resources).
Incorporates independent thinking, judgment and initiative when interfacing with physicians, providers, nurses, and other health care professionals as well as Members, families, and/or caregivers.
Handles confidential and time sensitive materials including clinical information that is subject to HIPAA requirement.
Utilizes computer to perform word processing and data entry, creating and maintain databases, conduct online research, format letters, reports and other information, and composes routine correspondence.
Performs all job expectations and standards in an accurate and timely manner.
Performs other duties as assigned.