Medical Social Worker

UnitedHealth Group•Boston, MA

3d•$60,200 - $107,400•Hybrid

About The Position

Atrius Health, part of the Optum family of businesses, is seeking a Medical Social Worker to join our team in Boston, MA. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone. At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together. A licensed social worker who works collaboratively with the care team, patients, families, and outside agencies to provide medical social work services for patients with complex medical and psychosocial needs. Performs independently in accordance with established objectives, protocols and delegated authority. Reports to Associate Manager in Case Management. This position follows a hybrid schedule with Three in-office days per week. Location: 133 Brookline Ave, Boston, MA 02215 Department: Oncology Schedule: First-shift, Monday - Friday, 32 hours per-week

Requirements

Masters of Social Work
Current license to practice social work in the Commonwealth of Massachusetts
Able to use electronic medical record (EMR) system, all electronic tools and applications relevant to the performance of the duties of the position, including but not limited to phone, keyboard, computer and computer applications

Nice To Haves

LICSW
American Heart Association Basic Life Support (BLS)
3+ years of experience in medical setting; participation in interdisciplinary collaboration
exhibit strong critical thinking, problem solving, interpersonal, and good clinical assessment skills
Highly motivated and self-directed
Ability to interpret clinical information, assess the implication of treatment and develop and implement a plan of care
Demonstrated ability to prioritize, multitask, and work in a rapidly changing environment with multiple demands
Ability to work effectively in a team

Responsibilities

Provides clinical social work services for patients either on-site at the practice or by phone
Duties include: response to referrals generated by colleagues or screening instruments, assessment of social service and psychosocial needs of patients using established tools and standard work, short term counseling, and development and implementation of psychosocial goals and care plans including referrals to programs and agencies, and monitoring of services provided
Meets with individuals, families, and community agency groups at practice sites or virtually
Works in partnership with the Case Manager and other members of the interdisciplinary team to improve patient engagement and clinical and psychosocial outcomes
Establishes and maintains effective working relationship with agency staff to facilitate access and coordination of appropriate community services to support social work related health needs
Develops and maintains thorough working knowledge of public and private community based agencies and services including eligibility and access requirements
Develops and maintains strong working knowledge of Medicare and Medicaid policies to facilitate the provision of social service benefits
Provides counseling and coaching to help patients remove barriers; enhance self-direction, improve coping skills and health literacy skills
Maintains accurate and timely records of services rendered to patients, including clinical and progress notes in the electronic health record
Participates in Adult and pediatric complex patient reviews or conferences
Prepares statistical and other reports as needed for administrative analysis and activities
Works closely with supervisor to improve or solve access issues
Recommends policy changes to enhance operations of department. Participates in planning and implementing quality improvement activities
Acts as resource person for staff, providing in-service education and consultation concerning medical social work service and community resources. Participates in on-going training and orientation needs of staff
Utilizes knowledge of community resources and clinical expertise to identify cost-effective alternatives to benefit exceptions and alternatives to hospitalization
Represents the department at practice and organization-wide meetings, committees, pilot projects and special task forces, as required in his/her area of expertise
Plans for own continuing professional development using sources in the organization and the community
Performs all job functions in compliance with applicable federal, state, local and company policies and procedures
Performs other duties as assigned