Medical Social Worker, LCSW or LICSW, 40hrs, Days

UMass Memorial Health•Leominster, MA

13d•Onsite

About The Position

This position provides consultative clinical social work services in a healthcare setting, including biopsychosocial assessment, crisis intervention, counseling, discharge planning, and coordination of community resources to support safe transitions of care. At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Requirements

Master’s Degree in Social Work.
Current Massachusetts Licensed Clinical Social Worker (LCSW) licensure.
Demonstrated ability in psychosocial assessment, knowledge of community resources, crisis intervention skills, ability in discharge planning, and ability to work with a multidisciplinary team.
Data compilation and analysis skills.
Excellent written and communications skills.
Basic computer skills.

Nice To Haves

One to three years of Social Work experience.
Experience in discharge planning or case management.

Responsibilities

Provides assessment of patients/families and their adaptation to patient’s illness.
Provides counseling as needed and ensures maximum patient participation in plans for discharge and recovery.
Identifies system or discharge problems and develops discharge plans and presents options to patients.
Assessment of all potential cases of abuse: child, elderly, disabled and/or domestic violence.
Provides clinical service to patients and their families through individual, family, or group work, such as biopsychosocial assessment, crises intervention, treatment planning and counseling relative to medical conditions.
Identifies clinical resources and make referrals when necessary.
Collaborates with physicians, care coordinators, discharge planners, and other health care professionals to identify barriers to discharge or treatment and help resolve these issues with patients, families, or external sources.
Advocates for patients and families as they negotiate the health care system so that effective care, treatment, and planning may occur.
Documents all information obtained in evaluation, assessment, consultation, referral, and disposition to comply with regulatory requirements, as well as ensuring best possible patient outcome.
Utilizes the language of the current DSM-IV-TR to establish comprehensive diagnostic evaluations and subsequent planning and treatment.
Complies with established departmental policies, procedures and objectives.
Attends variety of meetings, conferences, seminars as required or directed.
Demonstrates use of Quality Improvement in daily operations.
Complies with all health and safety regulations and requirements.
Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
Maintains, regular, reliable, and predictable attendance.
Performs other similar and related duties as required or directed.
Perform comprehensive biopsychosocial assessments (including risk/safety assessment as applicable) and develop intervention plans aligned with patient goals and the care team plan.
Manage complex psychosocial cases, provide crisis intervention, brief counseling/therapeutic interventions, and psychoeducation to patients and family.
Identify barriers to treatment/discharge (e.g., housing, safety, financial, caregiver support, transportation) and coordinate plans to address them to progress through the care continuum.
Coordinate referrals and linkage to community resources and/or state agencies across the care continuum (shelter/housing supports, Social Determinants of Health (SDOH) benefits, behavioral health, Substance Use Disorders (SUD) treatment, etc.).
Advocate for patients and families as they navigate the healthcare system; facilitate problem‑solving and conflict resolution when needed.
Collaborate in Multi Disclipnary Rounds (MDR) and/or multi-disciplinary discussions; communicate plans, barriers, and disposition needs clearly and timely.
Document assessments, plans, interventions, referrals, and outcomes in the Electronic Health Record (EHR) to meet organizational, payer, and regulatory requirements.
Liaison between medical team and Office of General Counsel (OGC) to mitigate legal issues (e.g. guardianship /affirmation /expansions).
Provide oversight to Social Worker (LCSW) staff, if applicable.
Complete billing entry for clinical services, if applicable.
Support basic data tracking/compilation and quality improvement initiatives as assigned.