Medical Social Worker - Ambulatory - AH Primary Care

Advocate Health and Hospitals Corporation • Charlotte, NC

12d • Onsite

About The Position

This role provides medical social work support to community clinics. The Medical Social Worker will conduct psychosocial evaluations, provide counseling and support, and assist patients and their social support systems in coping with stress related to illness and hospitalization. They will collaborate with a multidisciplinary team to develop and implement care plans, serve as a resource for staff regarding psychosocial aspects of patient care, and intervene in crisis situations. The position also involves completing psychosocial assessments for post-hospital care, working with the Clinical Care Management team to determine appropriate care settings, and participating in multidisciplinary care planning meetings. Maintaining knowledge of community resources, making referrals, and reporting suspected abuse or neglect are key responsibilities. The role also focuses on identifying and resolving barriers to smooth transitions across the healthcare continuum and maintaining accurate case records.

Requirements

• Master's degree in Social Work from a program accredited by the council in Social Work Education required.
• If working in the state of South Carolina must meet and maintain license requirements as outlined by the state.
• Adherence to National Association of Social Workers Code of Ethics.

Nice To Haves

• LCSW preferred.
• At least 1-year professional experience in hospital or health related setting preferred.
• Expertise with Data Management Tools.
• Bilingual in Spanish and English preferred.

Responsibilities

• Interviews patient/patient's social support system to complete initiate psychosocial evaluation.
• Provides counseling/support/education to patient/patient's social support system.
• Assists patients/patient's social support system in coping with stress related to hospitalization, disability, chronic/terminal illness.
• Works collaboratively with the patients and patient's social support system to establish and implement a plan of care with multidisciplinary team that meets the patient's identified psychosocial needs.
• Serves as a resource to hospital staff and physicians regarding emotional, social, and psychosocial components of the patient's illness and its effects on their social support system.
• Assists and facilitates the multidisciplinary team in understanding and integrating these aspects into the plan of care.
• Intervenes in crisis situations, appropriately and effectively applying crisis intervention theory' and skills.
• Completes psychosocial assessments for the patient's post hospital care for designated patient's and their support system.
• Works with the Clinical Care Management team to assess and evaluate the patient/patient's social support system for the appropriate level of care or environment setting to meet care needs across the continuum.
• Participates in multidisciplinary care planning meetings.
• Maintains current knowledge and researches availability of community agencies and community resources for social, emotional or financial assistance.
• Provides information, education to patients and their social support on community resources and options for post hospital care appropriate to the age of the patients served, in collaboration with the Clinical Care Management team.
• Make referrals to community agencies as needed.
• Reports suspected cases of child & adult abuse/neglect/exploitation.
• Serves as liaison between hospital, patients/patient's social support system and Department of Social Services during evaluation/investigation.
• Identifies and records clinical, psychosocial and financial barriers to a smooth transition across the healthcare continuum and assists in identifying and facilitating system improvements.
• Works with Clinical Care Management leadership to identify problems, recommended solutions and works toward resolution.
• Develops and maintains accurate case records of each referred patient.
• Documents in medical record according to departmental standards.

Benefits

• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level