Medical Secretary

TriHealth•Kenwood, OH

1d•Hybrid

About The Position

We’re looking for a Medical Secretary to join our Cardiology Team at TriHealth. This part-time role supports the Cardiology Department by coordinating patient care and administrative tasks, including scheduling, transcription, insurance authorizations, and database management. The role also supports cardiac testing operations by assisting with direct patient care, programming Holter monitors, and performing EKGs. The ideal candidate is detail-oriented, experienced in medical office operations, a team player, committed to excellence, responsible, and ready to serve others with compassion and professionalism.

Requirements

High School Diploma or GED
3–4 years in a related medical or administrative field
Typing speed of 40 words per minute
Proficiency in Microsoft Word and Excel
Strong filing and organizational skills
Knowledge of medical terminology
Experience with insurance authorizations

Nice To Haves

Experience involving direct patient care preferred.

Responsibilities

Answers all phone calls courteously and promptly; resolves issues and assists in problem resolution
Assists with filing, transcription, and other duties as needed; may support additional typing requests from other departments
Demonstrates effective time management and utilizes free time productively; minimal use of personal calls
Serves as receptionist at the front desk, greeting all individuals in a Service Excellence manner; ensures paperwork is completed appropriately and facilitates customers to the proper destination
Supports cardiac testing operations by assisting with direct patient care, programming Holter monitors, and performing EKGs as part of routine responsibilities
Seeks ways to improve efficiency; may need to take additional computer classes; proficient in handling multiple schedules and Meditech changes
Coordination/secretarial support of the Program, including transcription, scheduling appointments, verifying and getting authorization from insurance for therapies, maintenance of the program database, correspondence to physicians, insurance companies, as well as registering the patient for therapy.
Provide statistical data/reports regarding the program.
Assist the management team with preparation for surveys performed by CARF, JCAHO, Medicare, or other accrediting officials.
Designs and typesets forms utilized by the program as well as other rehabilitation programs, as assigned.
Provide backup coverage for any clerical positions.
Other duties as assigned.