Medical Secretary - Neurological Surgeons

Staff Careers•Green Bay, WI

1d•Onsite

About The Position

Guided by specialty physicians, BayCare Clinic Neurological Surgeons is looking for a Medical Secretary to join their team in Green Bay, WI. This role is ideal for a compassionate and thoughtful candidate who wants to contribute to a positive patient experience. The typical hours are Monday-Friday from 8:00 am to 5:00 pm, with no holidays or weekends. Occasional travel may be required. BayCare Clinic is a physician-owned entity with joint ownership in Aurora BayCare Medical Center, offering a comprehensive benefits package including health, dental, disability, and life insurance, flexible spending options, a 401k retirement plan with company match, generous PTO, and paid holidays. The practice is the most comprehensive neurological surgery team in northeastern Wisconsin, with neurosurgeons working with a team of specialists to offer comprehensive care for conditions of the brain, spine, and nerves. Aurora BayCare Medical Center is the first certified Comprehensive Stroke Center in northeastern Wisconsin. The team believes in the power of a positive, collaborative culture and strives to provide a supportive and energizing work environment, offering regular opportunities for professional development and seeking feedback and ideas.

Requirements

High school diploma or equivalent.
Medical terminology background preferred.
Excellent organizational, communication and interpersonal skills necessary.
Strong computer skills required.

Nice To Haves

Graduate from a medical office program desired.

Responsibilities

Answers phone calls, directs calls to proper location, takes messages when appropriate.
Conducts basic triage to identify patients with acute problems.
Schedules appointments as necessary.
Conducts follow-up calls on no-show or cancelled appointments and documents findings.
Makes reminder calls to patients regarding appointments.
Enters scheduling information into database.
Enters insurance and patient change information into database.
Notifies cashier/billing department of any insurance changes.
Arranges meetings/depositions etc.
Creates new patient charts as necessary.
Coordinates and maintains patient charts within 3 days of appointment.
Contacts Medical Records for charts as needed.
Prints route slips, Rx cards etc. and attaches to patient charts.
Monitors doctor’s schedules to take best advantage of available time.
Respects and maintains confidentiality.
Works in a safe, compliant and ethical manner at all times.