The Medical Secretary performs clerical and receptionist duties, including answering phone calls, registering patients, and scheduling appointments. They handle various clerical and support functions related to record completion and processing, including electronic filing and routine information release. The role involves logging patient demographic information into EMR, obtaining necessary signatures for treatment, billing, and consent, and conducting pre-visit planning in accordance with practice workflow and goals as a patient-centered medical home. The Medical Secretary will also introduce new patients to the medical home model and inform them on how to access their care team during and after office hours.
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Career Level
Entry Level
Education Level
High school or GED