Medical Secretary
About The Position
The Medical Secretary's responsibilities are to perform clerical and receptionist duties. This role involves answering incoming phone calls, registering patients, and scheduling appointments as needed. The secretary performs various clerical and support functions related to the completion and processing of all types of records, including electronic filing and routine release of information requests. They are responsible for logging patient demographic information into the Electronic Medical Record (EMR) per designated workflow and obtaining necessary treatment, billing, and consent signatures. Additionally, the staff member is responsible for conducting aspects of pre-visit planning and working in accordance with practice workflow and goals as a patient-centered medical home. This includes introducing new patients to the medical home model and encouraging and informing patients on how to access their care team during and after office hours. Other tasks may be assigned.
Requirements
- High School graduate
- 1 year prior experience in an office setting
- Above average spelling skills
- Above average typing skills
- Computer knowledge
- Ability to organize work and meet realistic work load
- Previous experience in clerical or receptionist position required
- Must demonstrate the ability to communicate clearly and pleasantly to staff, physicians, patients and visitors
- Able to perform under pressure (relate to patients, hospital staff, physicians and visitors)
Nice To Haves
- Medical terminology course preferred
- 1 year prior experience in a medical office
- Experience with coding procedures is desired
- Customer relations experience
- Hospital experience
- Satisfactory completion of related medical practice training program
Responsibilities
- Perform clerical and receptionist duties
- Answer incoming phone calls
- Register patients
- Schedule appointments as needed
- Perform various clerical/support functions in conjunction with the completion and processing of all types of records including electronic filing and routine release of information requests
- Log patient demographic information into EMR per designated workflow
- Obtain necessary treatment, billing and consent signatures
- Conduct aspects of pre-visit planning
- Conductive work in accordance with practice workflow and goals as a patient centered medical home
- Introduce new patients to the medical home model
- Encourage and inform patients how to access their care team during and after office hours
- Perform other tasks as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
