Medical Secretary per diem

Finger Lakes Health•Village of Waterloo, NY
•Onsite

About The Position

Join our team as a Medical Secretary and help create a welcoming, positive experience for our patients! We are seeking a dependable, organized, and customer-focused professional to support daily medical office operations and ensure patients receive efficient, compassionate service. Become part of a team dedicated to helping patients navigate their healthcare experience. If you enjoy working with people, staying organized, and supporting quality patient care, we encourage you to apply!

Requirements

  • High school diploma or equivalent.
  • At least one year of office experience, including clerical or receptionist duties.
  • Strong computer, typing, spelling, and organizational skills.
  • Ability to manage workloads, meet deadlines, and perform effectively in a fast-paced environment.
  • Excellent communication and customer service skills when interacting with patients, physicians, staff, and visitors.

Nice To Haves

  • One year of medical office experience.
  • Medical terminology coursework.
  • Experience with coding procedures.
  • Customer service, hospital, or related medical practice training experience.

Responsibilities

  • Answer incoming calls, greet and register patients, and schedule appointments.
  • Maintain patient records, complete electronic filing, and process routine medical record requests.
  • Enter and update patient demographic information in the electronic medical record (EMR).
  • Obtain required treatment, billing, and consent signatures.
  • Assist with pre-visit planning and support daily practice workflows.
  • Introduce new patients to the patient-centered medical home model and explain how to access their care team during and after office hours.
  • Perform additional clerical and administrative duties as assigned.
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