Medical Secretary

Atlanta Womens Healthcare • Atlanta, GA

1d • Onsite

About The Position

We are seeking a friendly, organized, and patient-focused Medical Secretary to join our front office team. This role is responsible for answering phones, scheduling appointments, checking patients in and out, verifying insurance, and supporting daily office operations. Cross-training in other front office functions may be required.

Requirements

• Knowledge of medical office procedures and medical terminology
• Proficiency with EMR systems (Epic preferred) and Microsoft Office
• Strong written and verbal communication skills
• Ability to maintain confidentiality and professionalism
• Strong organizational, problem-solving, and time-management skills
• Ability to work independently and as part of a team
• High School Diploma or GED required
• Customer service experience required
• Prolonged periods of sitting or standing at a desk and working on a computer in a stationary position.
• Must be able to remain in a stationary position for a prolonged period of time.
• Constantly operates a computer and other office machinery, such as a calculator, copy machine, computer printer.
• Must be able to lift up to 25 pounds at times and transport up to 25 pounds at a time short distances.

Nice To Haves

• Experience in OB/GYN or women’s health strongly preferred
• Epic EMR experience preferred
• Associate degree preferred
• Previous experience with scheduling, insurance verification, and patient communications preferred

Responsibilities

• Answer and route incoming phone calls
• Schedule, confirm, and reschedule patient appointments
• Check patients out and schedule follow-up visits
• Verify insurance coverage as assigned
• Manage patient messages, records, and documentation
• Maintain accurate patient information in the EMR
• Assist with administrative and clerical tasks as needed
• Support medical records and other front office functions through cross-training
• Provide exceptional customer service to patients and staff
• Perform other duties as assigned

Benefits

• Participates in E-Verify to verify the authorization to work within the United States
• Conducts pre-employment drug screening and background checks in accordance with federal and state laws and regulations.
• COVID-19 vaccine required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED