Medical Secretary III: Department of Surgery Office

University of Maryland Faculty Physicians•Baltimore, MD

About The Position

Provides advanced administrative support to a department or one or more physicians. Performs high-level tasks such as typing correspondence and scheduling patient and business appointments. Requires knowledge of medical terminology and insurance information. Utilizes electronic systems as documented in standard operating procedures. Edits, formats, and reviews documents created by others, proofreading for errors and converting rough copy to final versions. Drafts routine correspondence and replies to inquiries. Develops and maintains paper and electronic filing systems, entering, updating, and retrieving information as needed. Creates reports and researches, analyzes, and summarizes information. Receives, summarizes, and prioritizes incoming correspondence.

Requirements

High school diploma or general education degree (GED) preferred
Five or more years related medical office experience
Accurate typing and data entry skills
Excellent organization skills
Working knowledge of software used by department
Proficiency in MSOffice (Word/Excel/PowerPoint/Outlook) is a must
Working knowledge of internet research tools
Knowledge of general customer service practices
Ability to deal effectively and diplomatically with team members and public
Ability to work in a team environment
Must be self-motivated and self-starter
Attention to details
Self-starter and ability to work independently in a dynamic and rapid changing environment

Responsibilities

Edits, formats, and reviews a variety of documents and materials created by others.
Proofreads for grammatical, typographical and basic content errors.
Converts rough copy and drafts to final version quality reports, presentations, and documents.
Incorporates edits from multiple reviewers, adds graphics and effects to presentations, and applies campus style guidelines.
Drafts and signs routine correspondence and replies to inquiries which do not require technical program knowledge.
Develops, implements, and maintains paper and electronic filing systems which meet department needs and satisfy requirements for retention and information security.
Enters, updates, and retrieves information as needed.
Creates reports as needed.
Researches, analyzes, and summarizes information and source materials for reports independently and communicates findings orally and in writing.
Receives and reads incoming correspondence and information.
Summarizes and prioritizes review of correspondence.
Screens out items to be handled personally and forwards remainder with necessary background material.