Medical Scribe

CVS Health•Philadelphia, PA

6d•Onsite

About The Position

At Oak Street Health, Clinical Informatics Specialists (CIS), or Medical Scribes, serve as vital clinical documentation assistants, supporting our primary care providers. Each Scribe is paired with a single provider, joining them in the exam room, during team huddles, and conducting post-visit summaries to ensure accurate, specific, and timely documentation. Our Scribes receive extensive training to become experts in our value-based care model, ICD-10 and CPT coding, electronic medical records, and population health. Their contributions allow our interdisciplinary team to proactively identify and help close care gaps, provide preventative measures for chronic conditions, and provide great patient experiences. This role is designed for individuals seeking significant clinical exposure, particularly those on a pre-med or healthcare administration track. Because providers and patients rely heavily on this partnership, successful candidates should expect a 1 - 2 year commitment. This opportunity offers an immersive, paid position to gain clinical experience, chronic disease management, and a deep understanding of patient care workflows before advancing to MD, PA, Nursing, or other professional healthcare programs.

Requirements

Experience within a role that required detail-orientation and high levels of accuracy is strongly preferred. This can be research and/or laboratory opportunities, transcription or scribe positions, etc.
Minimum typing speed of 55 WPM, though 70+ WPM is strongly preferred.
Preferably a recent graduate or current student of a Healthcare-based degree program, with an interest in obtaining an administrative position that can further career goals.
This role is not a hands-on patient care position.
Must commit a minimum of 1 year to the position, though 2 or more years is strongly preferred.
Excellent job attendance, including the ability to work in-person within the clinic for approximately 40-45 hours per week, with predictable hours and break times.
This is a full-time position - we do not offer any part-time Scribe positions at this time.
Knowledge of medical terminology and common medications
Prior clinical experience, including shadowing and/or volunteering
Advanced listening and communication skills.
Strong computer literacy and ability to learn new technical workflows
Ability to work well on your own as a self-starter, as well as the willingness to take direction and be a member of the team.
Ability to adapt to new workflows and to quickly learn new concepts and skills, especially when working with a paired provider’s processes and procedures
Compliance with hospital and Oak Street Health policies, including HIPAA
US work authorization.

Nice To Haves

Typing speed of 70+ WPM

Responsibilities

Documenting Patient Encounters ~ 80%
Joining the provider in the exam room to observe patient visits
Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
Assigning appropriate CPT and ICD-10 codes
Preparing After Visit Summaries
Consulting with provider to ensure accurate and specific documentation
Clinical Documentation Improvement ~ 10%
Requesting and reviewing medical records
Leveraging Oak Street's population health tools to support clinical documentation improvement
Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
Consulting with provider on clinical documentation opportunities
Administrative support for your provider and care team ~ 10%
Placing orders and referrals
Addressing tasks
Supporting the care team with additional responsibilities related to clinical documentation
Other administrative duties as assigned