Medical Scribe Program Supervisor

Brevard Physician Associates•Melbourne, FL

17h

About The Position

This role involves supervising and supporting a team of medical scribes across assigned locations. The Medical Scribe Program Supervisor will be responsible for training, operational oversight, ensuring documentation quality and compliance, supporting providers and stakeholders, and performing reporting and administrative functions. The ideal candidate will have a strong understanding of medical terminology, clinical workflows, and EHR systems, along with prior leadership experience.

Requirements

2–4 years of medical scribe experience
Strong knowledge of medical terminology and clinical workflows
Experience with EHR/EMR systems (e.g., Epic)
Leadership, coaching, and conflict resolution skills
Strong organizational and problem-solving abilities
Effective communication and interpersonal skills
Ability to manage multiple priorities in a fast-paced environment

Nice To Haves

Associate or Bachelor’s degree preferred (Healthcare Administration, Biology, or related field)
Prior leadership, lead, or supervisory experience preferred
In-person Scribe experience preferred

Responsibilities

Supervise and support a team of medical scribes across assigned locations
Assist with recruiting, interviewing, hiring, and onboarding new scribes
Develop and manage staff schedules to ensure adequate coverage
Monitor attendance, productivity, and performance; address issues as needed
Train new scribes on clinical workflows, documentation standards, and EHR systems
Provide ongoing coaching, mentoring, and performance feedback
Ensure competency in medical terminology and specialty-specific documentation
Identify training gaps and implement improvement plans
Coordinate daily scribe assignments based on volume and provider needs
Optimize workflow efficiency and scribe utilization
Collaborate with leadership to improve documentation processes
Troubleshoot real-time operational issues
Conduct routine chart audits to ensure accuracy and completeness
Ensure compliance with HIPAA and organizational policies
Address documentation errors and implement corrective actions
Maintain consistency in documentation standards across the team
Serve as a primary point of contact for scribe services
Build strong relationships with leadership staff to enhance collaboration
Respond to feedback and implement workflow improvements
Track and report key metrics (accuracy, staffing levels, turnover)
Assist with labor cost monitoring and staffing efficiency initiatives
Support payroll processes, timekeeping, and scheduling systems
Prepare reports for leadership on program performance