Medical Scribe

CVS Health•University City, MO

1d•Onsite

About The Position

At Oak Street Health, Clinical Informatics Specialists (CIS), or Medical Scribes, serve as vital clinical documentation assistants, supporting primary care providers. Each Scribe is paired with a single provider, joining them in the exam room, during team huddles, and conducting post-visit summaries to ensure accurate, specific, and timely documentation. Scribes receive extensive training in value-based care models, ICD-10 and CPT coding, electronic medical records, and population health. Their contributions enable the interdisciplinary team to proactively identify and close care gaps, provide preventative measures for chronic conditions, and deliver great patient experiences. This role is designed for individuals seeking significant clinical exposure, particularly those on a pre-med or healthcare administration track. A 1-2 year commitment is expected due to the reliance on this partnership. This immersive, paid position offers clinical experience, chronic disease management, and a deep understanding of patient care workflows before advancing to MD, PA, Nursing, or other professional healthcare programs.

Requirements

This role is not a hands-on patient care position.
Must commit a minimum of 1 year to the position.
Excellent job attendance, including the ability to work in-person within the clinic for approximately 40-45 hours per week, with predictable hours and break times.
This is a full-time position - we do not offer any part-time Scribe positions at this time.
Knowledge of medical terminology and common medications
Prior clinical experience, including shadowing and/or volunteering
Advanced listening and communication skills.
Strong computer literacy and ability to learn new technical workflows
Ability to work well on your own as a self-starter, as well as the willingness to take direction and be a member of the team.
Ability to adapt to new workflows and to quickly learn new concepts and skills, especially when working with a paired provider’s processes and procedures
Compliance with hospital and Oak Street Health policies, including HIPAA
US work authorization.
Minimum typing speed of 55 WPM

Nice To Haves

Experience within a role that required detail-orientation and high levels of accuracy (e.g., research and/or laboratory opportunities, transcription or scribe positions).
Typing speed of 70+ WPM.
Preferably a recent graduate or current student of a Healthcare-based degree program, with an interest in obtaining an administrative position that can further career goals.
Commitment of 2 or more years to the position.

Responsibilities

Joining the provider in the exam room to observe patient visits
Documenting patient encounters in a structured note, including the history of the present illness, assessment, plan, and physical exam
Assigning appropriate CPT and ICD-10 codes
Preparing After Visit Summaries
Consulting with provider to ensure accurate and specific documentation
Requesting and reviewing medical records
Leveraging Oak Street's population health tools to support clinical documentation improvement
Preparing for and supporting Daily Huddles and Clinical Documentation Reviews
Consulting with provider on clinical documentation opportunities
Placing orders and referrals
Addressing tasks
Supporting the care team with additional responsibilities related to clinical documentation
Other administrative duties as assigned