About The Position

The Medical Science Liaison (MSL) is a field-based, customer-facing, non-promotional medical and scientific professional who advances clinical practice and supports improved patient outcomes within an assigned territory. The MSL applies therapeutic expertise and knowledge of territory and market influences to engage scientifically with healthcare providers and medical experts, develop the territory, and execute activities aligned with medical strategy and tactical plans. The role also gathers actionable medical insights to inform and shape strategy, while adhering to Novartis conduct, ethics, compliance, and working-practice requirements. This is a remote, field-based opportunity supporting key accounts in an assigned geography. The preferred location is the Baltimore, Maryland, Washington, DC, or Delaware area. The candidate must reside within the territory or within a reasonable daily commuting distance of 50 miles from its border. Relocation support and visa sponsorship are not available. The position requires approximately 60–70% travel and a fully valid, unrestricted driver’s license. The role may be filled at Manager or Associate Director level, commensurate with experience.

Requirements

  • Graduate degree in science or healthcare.
  • Strong clinical knowledge of pharmacotherapy, treatment guidelines, clinical research processes, medical expert engagement strategies, and FDA promotional guidelines, regulations, and pharmaceutical-industry ethics guidelines.
  • Manager level: 0–3 years of experience in a pharmaceutical-industry field medical position or as an MSL is required; 3–5 years of relevant medical affairs, clinical research, or related scientific or clinical experience is preferred.
  • Associate Director level: 3 or more years of pharmaceutical-industry field medical or MSL experience is preferred, or 5–7 years of relevant medical affairs, clinical research, or related scientific or clinical experience is required.
  • Reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
  • Approximately 60–70% travel is required to meet performance and business objectives.
  • Fully valid and unrestricted driver’s license; driving is an essential function of the role.
  • Perform duties in accordance with applicable law, regulations, and Novartis policies, including ethics, compliance, promotional, and company policies.

Nice To Haves

  • Doctoral degree, such as MD, PhD, DNP, or PharmD.
  • Previous experience in the assigned or a related therapeutic area.
  • For Manager level, 3–5 years of relevant medical affairs, clinical research, or related experience in a scientific or clinical setting.
  • For Associate Director level, at least 3 years of field medical or MSL experience in the pharmaceutical industry.

Responsibilities

  • Build professional relationships and engage with healthcare providers, including community physicians, pharmacists, medical experts, nurses, and other healthcare professionals, as well as thought leaders, in alignment with medical strategy.
  • Conduct customer engagements that may include discussing emerging data, clinical trial activities, barriers in the patient journey, territory market dynamics, unmet medical needs, pipeline topics, disease-state and product education, adverse events, and medical insights throughout the product lifecycle.
  • Develop a strategic territory vision and plan medical engagements and key accounts in collaboration with internal Novartis colleagues.
  • Identify stakeholders who influence the patient journey and disease area, and develop education, engagement, and partnership strategies throughout the product development lifecycle.
  • Identify partnership opportunities with academic centers, centers of excellence, and systems of care.
  • Identify opportunities to involve healthcare providers or medical experts in response to specific medical needs, such as publications or clinical trial participation.
  • Identify opportunities for internal collaboration to advance therapeutic-area, clinical, or product goals.
  • Support company-sponsored clinical trials by facilitating relevant medical activities and working cross-functionally with Medical Affairs and Clinical Operations.
  • Collaborate with internal colleagues, including HEOR, access, marketing, commercial, and sales, to advance clinical practice while maintaining customer centricity and compliance.
  • Maintain in-depth knowledge of the assigned therapeutic area and Novartis compounds to serve as a medical resource for customers and colleagues.
  • Maintain knowledge of internal policies and external regulations affecting day-to-day responsibilities, including field medical working practices, travel and expense policies, laws, and institutional policies.
  • Complete administrative responsibilities and training in a timely manner, including CRM, voicemail, email, expense reports, compliance modules, customer profiling, and keeping CRM information current.
  • Take on emerging responsibilities as strategic priorities and territory needs evolve.
  • Proactively pursue personal and professional development.
  • Comply with applicable laws, regulations, and Novartis policies, and help ensure an inclusive environment free from discrimination and harassment.

Benefits

  • Performance-based cash incentive.
  • Depending on role level, eligibility to be considered for annual equity awards.
  • Health benefits.
  • Life benefits.
  • Disability benefits.
  • 401(k) with company contribution and match.
  • Vacation, personal days, holidays, and other leaves.
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