About The Position

The Medical Science Liaison (MSL) is a field-based, customer-facing, non-promotional medical and scientific professional who advances clinical practice in an assigned territory to help improve patient outcomes. The role applies therapeutic expertise and knowledge of territory and market influences to engage scientifically with healthcare providers and medical experts, manage the territory, and execute activities aligned with the medical strategic and tactical plan. The MSL gathers actionable insights to inform medical strategy and works in accordance with Novartis conduct, ethics, compliance, and working-practice policies. This remote, field-based role supports key accounts in an assigned geography, preferably from the Baltimore, Maryland; Washington, DC; or Delaware area. The candidate must be located within the territory or within a reasonable daily commuting distance of 50 miles from its border. Relocation support and visa sponsorship are not available. The role requires approximately 60–70% travel and a valid, unrestricted driver’s license. The position may be filled at Manager or Associate Director level, commensurate with experience. The employee will support company-sponsored clinical trials, collaborate with internal functions, maintain expertise in the therapeutic area and company compounds, and complete required administrative work and training. Customer-facing employees must follow applicable customer credentialing requirements, which may include COVID-19 vaccination. Initial training may include home study and is limited to eight or fewer hours per day and forty or fewer hours per week. Compensation at commencement is listed as $145,600–$270,400 annually for Manager and $160,300–$297,700 annually for Associate Director. Compensation includes a performance-based cash incentive and, depending on role level, possible eligibility for annual equity awards. Eligible U.S.-based employees receive health, life and disability benefits, a 401(k) with company contribution and match, and paid time off including vacation, personal days, holidays, and other leaves.

Requirements

  • Graduate degree in science or healthcare required.
  • Strong clinical knowledge of pharmacotherapy, treatment guidelines, clinical research processes, medical expert engagement strategies, and pharmaceutical-industry FDA promotional guidelines, regulations, and ethical guidelines.
  • Manager level: 0–3 years of experience in a pharmaceutical-industry field medical position or as an MSL is required, or 3–5 years of relevant medical affairs, clinical research, or related scientific or clinical experience is preferred.
  • Associate Director level: 3 or more years of experience in a pharmaceutical-industry field medical position or as an MSL is preferred, or 5–7 years of relevant medical affairs, clinical research, or related scientific or clinical experience is required.
  • Reside within the territory or within a reasonable daily commuting distance of 50 miles from its border.
  • Able to perform a field-based, customer-facing role requiring approximately 60–70% travel.
  • Fully valid and unrestricted driver’s license.
  • Comply with applicable laws, regulations, Novartis policies, ethics and compliance standards, and promotional policies.
  • Company will not sponsor visas for this position.

Nice To Haves

  • Doctoral degree, such as MD, PhD, DNP, or PharmD.
  • Previous experience in the assigned or a related therapeutic area.
  • Manager-level: 3–5 years of relevant medical affairs, clinical research, or related experience in a scientific or clinical setting.
  • Associate Director-level: at least 3 years of experience in a field medical position within the pharmaceutical industry or as an MSL.

Responsibilities

  • Build professional relationships and engage scientifically with healthcare providers, medical experts, thought leaders, and other relevant stakeholders in the territory in alignment with medical strategy.
  • Engage customers on emerging data, clinical trials, patient-journey barriers, market dynamics, unmet medical needs, pipeline developments, disease-state and product education, adverse-event capture, and medical insights throughout the product lifecycle.
  • Develop a strategic territory vision and identify, map, and plan medical engagements and key accounts in collaboration with internal colleagues.
  • Identify influential stakeholders across the patient journey and disease area, and develop strategies for education, engagement, and partnership throughout the product development lifecycle.
  • Identify partnership opportunities with academic centers, centers of excellence, and systems of care to drive impact in the territory.
  • Identify opportunities to involve healthcare professionals or medical experts in response to medical needs, such as publications or clinical-trial participation.
  • Identify opportunities for internal collaboration to advance therapeutic-area, clinical, or product goals.
  • Support company-sponsored clinical trials by facilitating relevant medical activities and working with Medical Affairs and Clinical Operations.
  • Collaborate with internal colleagues, including HEOR, access, marketing, commercial, and sales, to advance clinical practice while maintaining customer centricity and a One Novartis approach.
  • Maintain in-depth knowledge of the assigned therapeutic area and Novartis compounds and serve as a medical resource to customers and internal colleagues.
  • Maintain knowledge of internal policies and external regulations affecting daily responsibilities, including field medical working practices, travel and expense policies, and applicable laws and institutional policies.
  • Complete administrative responsibilities and training promptly, including CRM updates, customer profiling, communications, expense reports, and compliance modules.
  • Adapt to emerging responsibilities as strategic priorities and territory needs evolve.
  • Proactively pursue personal and professional development.
  • Perform duties in accordance with applicable laws, regulations, company policies, ethics and compliance standards, and promotional policies; support a diverse and inclusive environment free from discrimination and harassment.
  • Drive as an essential function of the role and comply with applicable customer credentialing requirements.

Benefits

  • Health benefits
  • Life insurance benefits
  • Disability benefits
  • 401(k) with company contribution and match
  • Vacation
  • Personal days
  • Holidays
  • Other leaves
  • Performance-based cash incentive
  • Potential eligibility for annual equity awards, depending on role level
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