Medical Scheduler II - Central Scheduling

Kettering Health • Miamisburg, OH

1d • Onsite

About The Position

The Medical Scheduler II supports patient care and operational reliability by coordinating appointments, procedures, and diagnostic tests to ensure efficient patient access and optimal use of clinical resources. This role communicates with patients and clinical teams, maintains accurate scheduling records, and upholds regulatory and confidentiality standards. Performs other duties as assigned. All job responsibilities are to be carried out in alignment with Kettering Health's mission, vision, values, and B Safe program.

Requirements

• High school diploma or equivalent.
• At least one year of experience in a medical office, healthcare scheduling, or related administrative role.
• Proficiency with scheduling software and electronic health records (EHR).
• Strong verbal and written communication skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Attention to detail and accuracy in data entry.
• Customer service orientation and problem-solving skills.
• Ability to maintain confidentiality and adhere to HIPAA regulations.
• Review an account for quality and confirmation and can demonstrate the ability to update all aspects of a patient account.

Nice To Haves

• Associate degree in business, healthcare administration, or a related field.
• Experience with electronic health record (EHR) systems, particularly Epic, and familiarity with medical terminology.

Responsibilities

• Coordinate appointments, procedures, and diagnostic tests.
• Ensure efficient patient access and optimal use of clinical resources.
• Communicate with patients and clinical teams.
• Maintain accurate scheduling records.
• Uphold regulatory and confidentiality standards.
• Assist patients with the completion of Financial Assistance Forms, HCAP Application and Medicaid Applications (if applicable).
• Demonstrate knowledge of all compliance or legally required registration forms, consents, literature and documents.
• Demonstrate consistent hand hygiene practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED