Medical Sales Representative

Principle Health Systems • Kansas City, KS

9h • $0 - $50,000 • Remote

About The Position

The Territory Manager (Medical Sales Representative) is responsible for driving growth, retention, and client satisfaction across an assigned geographic area. This role blends strategic sales responsibilities with hands-on account management to ensure exceptional service delivery for mobile laboratory, phlebotomy, and imaging services. Territory Managers support skilled nursing facilities (SNFs), assisted living facilities (ALFs), home health agencies, clinics, and other long-term care partners. Territory Managers serve as consultative partners—building relationships, identifying opportunities, solving client challenges, and ensuring Principle Health Systems remains the provider of choice for compliant, high-quality mobile diagnostic services.

Requirements

• This position is open to entry-level candidates with a desire to start a career in medical sales.
• Bachelor’s degree is required (science or business-related field advantageous).
• 2+ years of B2B sales or customer-facing experience in healthcare, long-term care, or related sectors preferred.
• Prior experience in medical sales or account management strongly preferred.
• Strong relationship-building and communication skills.
• Strategic thinker with excellent time management and organization abilities.
• Ability to multitask and adapt within a fast-paced, client-driven environment.
• Self-motivated, dependable, and results-oriented with a growth mindset.
• Comfortable working flexible hours, including occasional evenings or weekends.

Responsibilities

• Prospect and acquire new business across SNF, ALF, Home Health, Clinic, and other long-term care segments for laboratory and imaging services.
• Conduct cold calls, in-person visits, networking events, and presentations to generate pipeline opportunities.
• Prepare and execute monthly sales plans to meet or exceed KPIs, quotas, and territory growth targets.
• Forecast sales performance, identify accounts at risk, and implement retention strategies.
• Maintain a strong understanding of competitor offerings and market trends to inform strategic decisions.
• Serve as the primary point of contact for assigned accounts, ensuring exceptional customer service and high retention.
• Conduct routine facility visits to engage with clinical teams, administrators, and physicians.
• Provide ongoing education and training on software, service protocols, and operational workflows.
• Partner with internal teams, including phlebotomy, imaging, logistics, and laboratory operations, to resolve issues and optimize service delivery.
• Facilitate in-service training for newly onboarded facilities.
• Analyze customer needs and challenges; develop tailored solutions to improve satisfaction and utilization.
• Maintain organized documentation of activities, CRM records, reporting, and follow-up tasks.
• Contribute to cross-functional collaboration on process improvements and client-facing initiatives.
• Participate in trade shows, client dinners, and community outreach events as needed, including evenings or weekends.
• Acquire and maintain deep knowledge of Principle Health Systems’ services, technology, and operational capabilities.
• Stay informed about regulatory updates, long-term care trends, and best practices related to diagnostic imaging, mobile healthcare services, HIPAA, and other healthcare compliance requirements.
• Ensure all sales, onboarding, and account management activities align with applicable healthcare regulations, accreditation standards, and internal compliance policies.
• Clearly articulate value propositions and differentiators to stakeholders at all levels.
• Maintain accurate records, sales activity logs, forecasting tools, and follow-up documentation.
• Collect and submit required documents (e.g., onboarding forms, service agreements, medical records as applicable) to support compliant account workflows.
• Support cross-training initiatives within SNF, Home Health, LTAC, and Clinic business lines.

Benefits

• Comprehensive medical, dental, and vision insurance
• Company-paid basic life and long-term disability coverage
• Voluntary benefits, including short-term disability, accident, and critical illness insurance
• 401(k) retirement plan
• Generous Paid Time Off (15 days annually, accrued bi-weekly)
• 9 paid company holidays each year
• On-demand access to earned wages
• Confidential support services for you and your family
• Mileage reimbursement
• Shift differentials are available for eligible roles
• Exclusive employee discounts on fitness memberships, car services, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level