Medical Review Specialist I - Bilingual - English & Spanish

HireRight•Tulsa, OK

1d•Onsite

About The Position

HireRight is seeking a Medical Review Specialist I who is fully bilingual in English and Spanish. This role performs general clerical duties for the department, makes initial contact with donors, and reports results to employers. The specialist will obtain and prepare paperwork for non-negative drug screen results, process this paperwork using the NDI document management system, and conduct template interviews with donors who test positive for Marijuana and Cocaine. They will also report drug screen results to employers according to client-specific requirements.

Requirements

Bilingual - English & Spanish
Ability to contact donors via phone
Ability to use computer, fax or other office equipment
Ability to perform document management functions for paperwork processing into trips
Ability to use NDI specific trips and MORS programs for processing drug screen results/reports

Nice To Haves

Entry level for support roles with no or very little prior experience
Works on simple and repetitive routines in standardized work
Acquiring basic skills of basic routine operations, following step-by-step procedures requiring little or no previous experience
Daily supervision is required
Prefer 6 months experience in office environment

Responsibilities

Obtain the required paperwork and prepare the forms required to review non-negative drug screen results
Process paperwork using the NDI document management system
Call donors and perform the template interview for non-DOT donors who are positive for the evidence of Marijuana and Cocaine
Report drug screen results to employers following the client specific reporting requirements