Medical Repair Technician

STERIS Instrument Management Services, Inc.•Birmingham, AL

25d

About The Position

As a Device Repair Technician, you will inspect, repair, and refurbish surgical instruments and devices in a lab-based production setting. The role delivers timely, high-quality repairs that meet compliance standards and support a superior customer experience as part of a high-performing team. STERIS is a leading global provider of products and services supporting patient care, with an emphasis on infection prevention. The company provides healthcare and life sciences products and services intended to help customers create a healthier and safer world.

Requirements

At least 2 years of verifiable work experience, including at least 1 year of relevant experience, or 1 year of experience at STERIS. Relevant certifications in a technical or mechanical area, competitive equipment training, or related military experience may be considered toward the experience requirement.
High school diploma or GED.
Ability to lift up to 25 pounds at times and push instrument carts weighing 10–150 pounds at times.
Ability to work flexible schedules, including early or late hours and sometimes outside normal business hours, including nights and weekends, based on customer and business needs.
Good eye-hand coordination and ability to assemble small parts.
Attention to detail, a positive attitude, and confidence.
Ability to understand repair concepts and follow repair sequences.
Ability to communicate effectively verbally and in writing with internal and external customers in a professional manner.
Ability to work well with others in a team environment.
Troubleshooting ability commensurate with training status and experience.

Nice To Haves

Hands-on repair, assembly, or product testing experience and use of small hand tools.
Experience in small engine repair; cell phone or electronics repair, testing, or rebuilding; carpentry; circuit board assembly or repair; sterile processing; industrial sewing; jewelry repair; maintenance; construction; or automotive repair.
Experience with soldering, brazing, or other fine mechanical applications.
Vocational or technical degree.
Certifications in technical training.
Awareness of parts ordering and the requisition system, the Safety, Quality, Delivery, Cost (SQDC) metrics board, and costs and other key performance indicators.

Responsibilities

Perform basic to intermediate repairs of surgical devices, instruments, and equipment to specifications.
Identify problems using standardized testing procedures and examine and test mechanisms for defects.
Repair or replace defective parts and request parts from the stock room.
Reassemble surgical devices or equipment and test assemblies for conformance to specifications.
Perform troubleshooting appropriate to the role and training.
Identify risks and issues and escalate them in a timely, effective manner.
Follow Standard Work Instructions (SWI) and support Company ISO goals, objectives, and requirements.
Respond to customer requests or quoting needs.
Complete workplace organization audits and safety observations according to site requirements.
Comply with work schedules, team standards, and protocols to maintain a safe, productive, and respectful work environment.
Follow Company safety and health policies and procedures and use required personal protective equipment.
Support positive customer interactions, including when working onsite.