Medical Relationship Manager (Healthcare Commercial Banking)

Truist Bank•Houston, TX

1d•Onsite

About The Position

The Medical Relationship Manager is responsible for originating and managing a profitable portfolio of loans, deposits, and fee income for mid-sized to large medical practices. This role involves developing and retaining long-term, profitable client relationships and indirectly leading a practice group to penetrate business and physician relationships within assigned clients and prospects. The Medical Specialty Group (MSG) provides financial advice and solutions exclusively to physicians and medical practices, leveraging expertise in the healthcare industry to anticipate trends and issues important to the medical community.

Requirements

Bachelor’s Degree
7 or more years of commercial lending and relationship management experience in the financial services industry with demonstrated success in meeting sales goals
Maintains proper licenses including Series 7, Series 66, Life, Health, and Variable insurance licenses. Candidates will have 60 days from their Start Date to transfer, or 100 days from their Start Date to acquire, all of the registrations and licenses required for this position. Ensures that appropriate continuing education requirements are met where needed.
Proven experience with strong credit knowledge to personally deliver standard commercial credit and consumer credit to assigned clients
Solid and proven knowledge of appropriate Treasury Management, Capital Markets and defined benefit/contribution plan products.
Demonstrated experience and success in meeting sales goals, meeting client relationships and experience with credit, credit support or financial analysis
Has a proven knowledge of all commercial and wealth management products and services, strong consultative and client management skills with the ability to sell a wide range of products and services and very strong client service skills
Excellent and proven oral, written and group presentations skills
Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment in this role, including new or transfer of registration and applicable NMLS background check which includes meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements.

Nice To Haves

CFA, CIMA, CTP or similar designation. MBA or other advanced post-graduate degree.
More than 10 years of credit experience
Successful experience as a commercial banking in the medical or legal industry

Responsibilities

Grow and manage a profitable book of clients of mid-sized to large medical groups consisting of deposits, loans, and institutional investments. Typical book size $5MM+ in revenue with emphasis on balance sheet drivers such as loans outstanding and deposits outstanding.
Develop a business plan annually to include marketing and client acquisition plan in conjunction with a service delivery plan for clients and prospects.
Proactively originate new business via leads and referrals via Centers of Influence, marketing efforts, asking for personal introductions from clients, and personal & professional networking in the areas of deposits, loans, and investments.
Act as the leader of Specialty firm relationship team for client firms, coordinating relationship strategy with Specialty teammates to deliver Purpose Driven Wealth Experience, including multi-city / multi-office points of contact.
Partner with teammates in Wholesale Payments, Credit, Escrow & Corporate Trust and others to deliver specific solutions tailored to meet client firm needs.
Create advocacy and connectivity with both executive partner committees and senior administrative staff within client and prospect firms to foster deep connectivity with decision makers to drive new business engagements and support retention efforts.
Acting as an internal advocate for clients within appropriate boundaries.
Deliver subject matter-specific presentations to firm leadership in areas of interest to foster greater connectivity with Truist Bank.
Identify and “right channel” opportunities for clients and prospects—deliver the comprehensive resources of the bank.
Document all client interactions via CRM system.
Establish and maintain consistent visibility within medical market via event attendance locally and sometimes nationally.
Participate in campaigns or volunteer at committee or board level within medical or legal-focused non-profits within local/national markets.
Support Specialty teammates through collaborative relationship strategies and teamwork.
Develop process to mitigate risk within individual practice to include emphasis around the operational, regulatory, and reputational environments.
Resolve past dues, document exceptions, etc. in partnership with credit and servicing teammates.
Fosters continued personal and professional growth via education seminars, conference attendance, and other continuing education activities.
Lead discussions with team members around specific wealth topics, market developments, medical or legal profession, and/or best practices.