Medical Referrals Clerk

Gardner Health Services•Atherton, CA
•$22 - $26•Onsite

About The Position

Gardner Health Services is hiring a full-time Medical Referral Clerk for its Gardner Packard Health Center in Atherton, California. Under the direction and oversight of the Referral Program Supervisor, the clerk processes patient referrals and facilitates related patient follow-up. The role interfaces with patients, medical and nursing staff, patient accounts, referring and consulting agencies, and support services to resolve issues related to patient care in the referral system. As a member of the Patient Medical Home team, the clerk collaborates with clinic management, nursing, clinician, and clerical staff to maintain high standards of patient care centered on the patient. A Medical Assistant Certificate and bilingual English-Spanish skills are required. The position is 40 hours per week. Compensation is $22.10–$26.39 per hour, with placement determined by relevant experience and education. The recruitment remains open until filled, and applications are reviewed on a first-come, first-served basis.

Requirements

  • High school graduate or equivalent.
  • Medical Assistant Certificate from an approved Medical Assistant program, as required by the State of California.
  • CPR certification.
  • Bilingual English-Spanish skills.
  • Valid California driver's license.
  • Equivalent combinations of education and experience may be considered.

Responsibilities

  • Process patient referrals.
  • Facilitate patient follow-up related to referrals.
  • Interface with patients, medical and nursing staff, patient accounts, referring and consulting agencies, and support services to resolve issues relating to patient care in the referral system.
  • Collaborate with clinic management, nursing, clinician staff, and clerical staff to maintain high standards of patient-centered care.

Benefits

  • Market-competitive salaries.
  • Health, dental, and vision insurance for the entire family with minimal out-of-pocket expenses for eligible employees.
  • 401(k) profit-sharing contributions.
  • Life insurance.
  • Employee assistance program.
  • Annual education reimbursement.
  • Generous paid time off and holiday leave bank.
  • Healthy work/life balance.
  • Commitment to diversity and inclusiveness.
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