Medical Records Technician

Matrix Providers • Bethesda, MD

3d • Onsite

About The Position

Matrix Providers is hiring a Medical Records Technician to join their team at Walter Reed National Naval Medical Center in Bethesda, MD. This role supports healthcare services for Military Service Members and their families. The position offers a competitive compensation package, including hourly pay and health and welfare benefits. Employees benefit from lower provider-to-patient ratios and fair, reliable schedules. The role involves working with MHS Genesis (formerly AHLTA) and requires specific training. Matrix Providers emphasizes work/life balance and supporting America's military families.

Requirements

• High school diploma or General Educational Development (GED)
• Basic Life Support (American Heart Association or American Red Cross) certification
• 2-3 years of clerical experience (i.e. MSA/Medical Clerk/Administrative Support/General Clerk)

Nice To Haves

• Experience with MHS Genesis (formerly AHLTA)
• Experience with Clinical Information System (CIS)

Responsibilities

• Transcribe and process physician orders for patient care, medications, tests, and treatments.
• Maintain accurate, complete, and organized patient medical records.
• Coordinate and process requests for labs, imaging, consults, therapies, and appointments.
• Answer and route telephone calls, relay messages, and escalate urgent clinical information.
• Support patient admissions, discharges, and transfers, including preparing admission packets and notifying providers.
• File test results and ensure patient records remain current and complete.
• Maintain departmental logs, records, and statistical data.
• Perform general administrative duties, including copying, filing, sorting mail, and transporting specimens and documents.
• Provide clerical support to the Hematology/Oncology Department while meeting established workload requirements.

Benefits

• Competitive financial package
• Comprehensive insurance package including health, dental, vision, and life coverage
• Accrued Paid Time Off (PTO)
• Paid Holidays
• 401(k) Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED