Medical Records Specialist

BrightliIndianapolis, IN
Hybrid

About The Position

The Medical Record Specialist is responsible for acquiring medical records and treatment information from area hospitals / providers. Monitors and maintains all communication for enterprise Health Information Management (HIM) department including phones, faxes and emails. Daily tasks include but are not limited to; HIM phone bank coverage; daily verification of “Batches” received from clinical sites; monitoring outstanding hospital discharge information; communicating with the System’s clinics to ensure that continuity of care documentation is available in the client’s Electronic Health Record (EHR); supplying back-fill for HIM department needs.

Requirements

  • High School diploma or equivalent
  • 2 years of experience in medical records management or related area preferred
  • Good organizational skills and detail oriented
  • Advanced experience with computers, i.e., data entry, and Microsoft programs.
  • Proficient in medical terminology
  • Comfortable collaborating with all customers
  • Ability to perform under pressure
  • Ability to manage multiple assignments
  • Regular and reliable attendance is required
  • All other duties as assigned by HIM Manager

Responsibilities

  • Prompt, compliant, consistent, efficient delivery and retrieval of release of medical records.
  • Responds to any and all verbal and written requests for information and documents in required turnaround times.
  • Manages multiple department email distribution groups; CIN – Medical Records Support, Discharge Summary Tracking, Document Imaging.
  • Effectively communicates with all internal and external customers.
  • Collaborates with internal departments and healthcare providers to ensure the accuracy of medical records.
  • Updates and reviews medical records by reviewing information, notifying health care providers of record deficiencies and tracking outside records.
  • Scans, indexes and quality reviews documents not entered into EMR.
  • Assists with working the Hospital Discharge Summary Request Tracking.
  • Follows established System and department policies, procedures, objectives, performance improvement, attendance, safety, including adherence to the workplace Code of Conduct and Compliance Plan.
  • Practices a high level of integrity and honesty in maintaining confidentiality.
  • Maintain Health Insurance Portability & Accountability Act (HIPAA), Federal and State standards regarding insuring proper disclosure of Protected Health Information (PHI).

Benefits

  • Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
  • Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
  • Top-notch training: initial, ongoing, comprehensive, and supportive
  • Career mobility: advancement opportunities/promoting from within
  • Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
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