Medical Records Specialist
About The Position
Reno Orthopedic Center (ROC) is seeking an enthusiastic and dedicated Medical Records Specialist to join their team. This role is responsible for compiling, verifying, and completing medical records requests and disability forms. ROC is a physician-owned organization with a fully integrated musculoskeletal health campus, offering on-site surgery, advanced imaging, therapy, urgent care, and specialty services. They have been a trusted name in musculoskeletal health for over 60 years and are committed to continuous growth and investment in new facilities and technology, providing a forward-thinking environment that supports exceptional patient care and professional development.
Requirements
- High School Diploma/GED
- One year of experience performing customer service duties
- Communicating effectively and professionally with various levels of employees, outside entities and customers
- Reviewing work and checking for errors to ensure accuracy
- Using computer systems and applications, including entering data and typing
Nice To Haves
- Two years of related experience, or equivalent combination of education and experience in a medical setting
- Experience using Epic (electronic medical record system)
- Knowledge of medical terminology
Responsibilities
- Complete and document patient disability forms on behalf of the physicians within 5 days of receipt.
- Process and log medical records requests from various sources (e.g. attorneys, insurance companies, patients) according to HIPAA regulations within 5 days of receipt.
- Invoice and collect fees associated with disability forms and records requests.
- Communicate effectively via phone with patients and document information in patients’ electronic charts.
- Communicate as needed with patients, physicians, and staff.
- Coordinate with external entities, including medical records companies, to complete medical records and disability forms requests as needed.
- Coordinate with attorney’s offices as needed for depositions and other legal requirements.
- Scan documents/records into OnBase and index/file into our electronic medical records system.
- Audit patient records for completion and follow up on errors as needed.
Benefits
- Medical, dental, vision insurance
- Discounted orthopedic care at ROC
- Paid time off and holiday pay
- Extended sick leave
- 401(k) plan contributions
- EAP, disability and life insurance
- Health and fitness program
- Coffee shop onsite (main location)
- Continuing education funds / certification reimbursement
- Relocation assistance (for eligible roles)
- Productivity bonuses or incentive compensation (for eligible roles)
- Student loan repayment (for eligible roles)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
