Medical Records Specialist

Georgia Eye Institute of the Southeast LLCRichmond Hill, GA
Hybrid

About The Position

The Medical Records Specialist will be responsible for maintaining, organizing, and updating patient health records in electronic and/or paper format. This role ensures compliance with HIPAA and state/federal guidelines, processes requests for medical records, and audits records for completeness and accuracy. The specialist will also be involved in scanning, indexing, and routing documents within the EMR system, assisting with chart corrections, and tracking record requests. Collaboration with various departments and participation in quality improvement activities are also key aspects of this position.

Requirements

  • High school diploma or GED required.
  • Minimum of 1-2 years of experience in medical records or health information management in a healthcare setting.
  • Proficiency in practice management software, electronic health records (EHR), and Microsoft Office (Excel, Word, Outlook and Teams).
  • Strong attention to detail and accuracy in data entry and payment posting.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Ability to identify and resolve discrepancies and issues related to payment posting.
  • Ability to work effectively as part of a team and collaborate with other departments.

Nice To Haves

  • Associate degree in health information management or related field preferred.

Responsibilities

  • Maintain, organize, and update patient health records in electronic and/or paper format.
  • Ensure compliance with HIPAA and state/federal guidelines regarding the release and retention of medical information.
  • Process incoming requests for medical records from patients, providers, insurance companies, and legal entities in a timely and professional manner.
  • Audit records for completeness, accuracy, and compliance with healthcare documentation standards.
  • Scan, index, and route documents appropriately within the electronic medical records (EMR) system.
  • Assist with chart corrections, merges, and data integrity tasks as directed.
  • Track and monitor record requests, ensuring timely follow-up and resolution.
  • Collaborate with providers, billing, and administrative staff to support operational efficiency.
  • Participate in quality improvement activities and department projects.
  • Maintain confidentiality and safeguard all patient and organizational information.
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