Medical Records Specialist

Compassus•Brentwood, TN

8d•Onsite

About The Position

The Medical Records Specialist is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Medical Records Specialist is integral to maintaining accurate and confidential patient records in a home health setting. S/he collaborates with internal teams, providing clerical support, and staying updated on healthcare regulations. Adherence to HIPAA confidentiality, effective order processing, and courteous customer assistance are key responsibilities.

Requirements

High school diploma or GED required.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties.
Strong written and verbal communications.
Ability to understand, read, write, and speak English.
Articulates and embraces integrated healthcare at home philosophy.

Nice To Haves

Bachelor's degree preferred.
Understanding of general usage/functions of Home Care EMR systems preferred.

Responsibilities

Organizes, sorts, processes, and maintains patient files promptly, utilizing Electronic Medical Record (EMR) systems and ancillary document tracking products extensively.
Accurately enters and updates patient information in Electronic Health Record (EHR) systems with a strong emphasis on precision.
Collaborates with internal stakeholders to track missing, invalid, and untimely documentation, reporting findings to the appropriate leadership.
Works closely with Pre-bill, Revenue Cycle, field clinicians, program leadership, and Growth teams as needed to facilitate the timely signing of orders.
Provides comprehensive clerical support, including tasks such as faxing, sorting orders and Plans of Care, filing, and copying.
Stays updated on policy changes to effectively direct orders, including Do-Not Send orders and the merging of Add-On orders.
Remains informed about changes in healthcare regulations, ensuring strict adherence to industry standards in medical record-keeping practices.
Facilitates the orientation of new Medical Records Specialist team members when required.
Collaborates effectively with team members and various departments to enhance communication and streamline processes.
Strictly adheres to confidentiality protocols to protect patient information, ensuring compliance with HIPAA regulations.
Provides courteous and professional assistance to inquiries related to medical records, maintaining a positive and helpful demeanor.
Performs other duties as assigned.