MEDICAL RECORDS SPECIALIST - FULL-TIME
About The Position
InterCommunity is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone — regardless of life situation or ability to pay. We offer same-day primary care and a wide range of behavioral health services across our community health centers. Our Addiction Services Division provides a full continuum of care. At InterCommunity, we believe your well-being matters — at work and beyond. That’s why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. The Medical Records Specialist is responsible for organizing, maintaining, and safeguarding patient health records. The individual in this role will be responsible for responding to internal and external requests for Medical Record Documents while following Privacy Laws and all applicable regulations for records request.
Requirements
- Bachelor’s degree in administrative or human services Field
- EPIC experience required.
- Understanding of HIPAA and relevant state/federal laws regarding patient confidentiality required.
- Strong knowledge of medical terminology, healthcare procedures, and legal requirements related to medical records
- Initiative
- Time Management
- Decision Making
- Communication Proficiency
- Organization Skills
Nice To Haves
- Experience in Medical Records and healthcare systems preferred.
Responsibilities
- Process incoming medical record requests from patients, insurance companies, third-party vendors, and legal entities while maintaining patient confidentiality according to HIPAA and company policies.
- Strictly safeguard patient data and ensure all handling of protected health information (PHI) obeys ethical and legal regulations.
- Ensure accurate record transmission by following company procedures.
- Verify the authenticity and authorization of record requests.
- Attend court sessions with client records when mandated by a subpoena.
- All agency staff are required to attend all mandatory department/agency meetings and trainings
Benefits
- Medical
- Dental
- Voluntary Vision
- Group Life
- Supplemental Life
- Short-Term Disability
- Long-Term Disability
- 401k
- Work Life-Balance-Flexibility
- generous Paid PTO
- paid holidays
- flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
- Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
- Supplemental Life Insurance available.
- 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
- Career advancement opportunities in a supportive, mission-driven environment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
