Medical Records Specialist

Family Services Inc. • City of Kingston, NY

5d • $20 - $20 • Hybrid

About The Position

The primary function of the Medical Records Specialist is to ensure medical records are provided to clients, insurance companies, lawyers, and other third parties in compliance with HIPAA regulations in a timely manner. Enthusiastically supports, practices and communicates agency’s mission and statement of values.

Requirements

• A minimum of one year’s experience working with medical records.
• OR a diploma from a community college or a certificate from a recognized business institute with some medical records experience.
• OR Two (2) years’ experience in a healthcare office work.
• Experience working with Electronic Health Records systems.
• Knowledge of HIPAA Privacy and Security.
• Excellent Microsoft Excel skills.
• Customer service.
• Problem solving.
• Ability to learn and work within agency procedures and guidelines.
• Ability to exercise sound judgment in tracking sources of errors and in using established guidelines to determine the necessary corrective action.
• Ability to work independently and as part of a team.
• Willingness to travel between Behavioral Health Centers as needed.
• Must have an up-to-date cellphone.
• Ability to sit/stand for lengths of time.
• Must be authorized to work in the United States without work sponsorship.

Responsibilities

• Utilize and maintain a system to track the status of medical records requests during the various stages of processing.
• Facilitates responses to requests for medical record information.
• Act as a point of contact for attorneys, insurance companies, and disability analysts requesting copies of a client’s behavioral health records.
• Ensure that HIPAA Authorization to Release Health Information forms are completed correctly and adhere to OMH guidelines.
• Uses Electronic Health Records database to monitor and run reports related to compliance.
• Issues reports on findings on a scheduled basis.
• Interfaces with billing staff to communicate compliance violations that impact claim submissions.
• Facilitates responses to requests for medical record information, in conjunction with Behavioral Health Quality Assurance Supervisor.
• Other duties as assigned.

Benefits

• Medical, dental, and vision coverage
• 403(b) retirement plan with employer match up to 5%
• Generous paid vacation, holiday, sick and personal time package (2 weeks’ vacation in first year, 13 paid holidays per year, 12 sick days per year and 4 personal days per year)
• Employee assistance program (EAP)
• Access to Family Services’ Compassionate Leave Program where employees can donate/receive unused time off
• Group term life and long-term disability insurance
• Supplemental life insurance & accidental death and dismemberment coverage (AD&D)
• Supplemental insurance through Aflac
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree