Medical Records Representative
LOUISIANA ORTHOPAEDIC SPECIALISTS LLC•Lafayette, LA
•Onsite
About The Position
The Medical Records Representative will manage patient data, ensuring accuracy, organization, and compliance with HIPAA regulations. This role involves responding to and fulfilling medical record requests in a secure and compliant manner. The position is non-exempt and reports to the Front Office Manager, with no supervisory duties.
Requirements
- High school diploma or equivalent
- Previous experience in a medical office or records role preferred
- Familiarity with EHR systems (e.g., Epic, Cerner, MedEvolve, etc.)
- Basic knowledge of medical terminology
- Understanding of healthcare privacy regulations (HIPAA)
- Strong attention to detail and organizational skills
- Basic computer and data entry skills
- Must be able to communicate effectively with physicians, patients and the public as well as be capable of establishing good working relationships with both internal and external customers.
- Skills in customer service
- Skills in communicating effectively with providers, clinical staff and the public.
- Skill in establishing good working relationships with both internal and external customers.
Nice To Haves
- Degree in Health Information Management preferred
Responsibilities
- Maintain and update patient medical records in electronic health record (EHR) systems.
- Ensure accuracy, completeness, and proper documentation of patient information.
- Scan, file, and upload paper records into digital systems.
- Retrieve medical records for healthcare providers upon request.
- Process requests for medical records in compliance with privacy laws (e.g., HIPAA).
- Verify patient information and ensure proper identification before record release.
- Monitor records for deficiencies and follow up with providers to correct them.
- Assist with chart audits and quality assurance activities.
- Works with and communicates with any third party services to complete medical record requests (including but not limited to law offices, payer audits, outside medical offices, ShareCare, etc.).
- Access and navigate multiple data systems for a single request ensuring that all patient data is collected.
- Coordinate with front desk, billing, and clinical staff as needed.
- Maintains strictest patient confidentiality.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
