MEDICAL RECORDS CUSTODIAN I

Joseph Spine Institute • Safety Harbor, FL

11d • Hybrid

About The Position

The Medical Records Custodian I securely and efficiently assembles confidential Protected Health Information (PHI) into electronic medical charts and gathers requested records for legal matters ensuring that healthcare providers and records requestors receive the most up to date and accurate patient information. This position is subject to PTO blackout the last ten (10) business days of December each year.

Requirements

• High School Diploma required
• Minimum 2 years’ experience in a medical records administration or health records management role
• Advanced computer software knowledge required
• Strong background in PIP Auto Claims and advanced understanding of medical terminology
• Outstanding communication and interpersonal abilities with high stress tolerance
• Ability to effectively understand, follow, and communicate oral and written instructions in English. Must read, write, and speak English fluently to ensure clear work-related communication and patient safety.
• Exudes the highest levels of integrity, confidentiality, cooperation, and dependability
• Analytical thinker with excellent attention to detail, accuracy rate, and organizational competencies
• Possesses and maintains appropriate router and internet speed for Remote work
• Permanently resides within thirty (30) miles of Tampa, FL

Nice To Haves

• Degree or Certification in Paralegal studies a plus
• AllScripts EHR experience preferred

Responsibilities

• Collects and handles confidential patient health information such as exam results, lab reports, treatment plans, DWC-25, Home Health, Physical Therapy, and related data for commercial insurance carriers, legal offices, and associated clients.
• Prepares Billing Ledger on all incoming records requests.
• Reviews all gathered information to ensure completeness and accuracy.
• Prepares documents and schedules Independent Medical Exams (IMEs) and depositions by coordinating with physicians, clinical staff, nurse case managers, and attorneys.
• Provides medical records requested for legal actions, following patient consent and confidentiality protocols.
• Maintains accurate accounting and billing for prepared and released medical records.
• Adheres to strict HIPAA guidelines and confidentiality practices to uphold and protect patient rights to privacy.
• Performs other administrative duties as directed or assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED