Medical Records Coordinator (In-Person)

Steno • Los Angeles, CA

132d • $22 - $25 • Onsite

About The Position

Steno is seeking a Medical Records Coordinator to manage the physical workflow of medical record request packets. This role involves preparing, assembling, packaging, and shipping these packets, ensuring accuracy and timely delivery. The coordinator will also be responsible for tracking shipments, processing mail, and maintaining strict HIPAA compliance and data security standards. This is a solo, on-site position at the Los Angeles office, offering autonomy and the opportunity to grow within the company.

Requirements

• Detail-oriented and organized.
• Comfortable owning a physical workflow end-to-end.
• Ability to coordinate with Finance for pre-payments.
• Ability to ensure shipments are complete and on time.
• Comfortable in a solo on-site environment.
• Ability to be the go-to person for a remote team.
• Do not cut corners on accuracy or HIPAA compliance.
• Natural at juggling multiple cases.
• Ability to stay on top of tracking and documentation.
• Ability to escalate issues before they become problems.

Nice To Haves

• Experience in an administrative role.
• Experience in an operations role.
• Experience in a shipping/receiving role.
• Experience in a regulated or document-heavy environment.

Responsibilities

• Prepare, assemble, package, and ship medical record request packets, including authorizations and provider pre-payments.
• Track and log every outgoing shipment.
• Process incoming mail and records.
• Coordinate with Finance to obtain and include provider pre-payments.
• Maintain strict HIPAA compliance and internal data security standards.
• Manage sensitive physical documents in a regulated environment.
• Manage daily operations, including restocking supplies.

Benefits

• Stock options
• Premium Medical, Dental, & Vision Coverage (100% of premiums covered for some plans)
• Meaningful coaching and support
• Competitive Base Salary ($22–$25 per hour)
• Growth Opportunities into a senior role

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed